Team Captain: People & Client Success Coach

Boldr; Cape Town; On-site; ZAR 250 000 - 350 000; Full time

Job summary

A global impact-driven company in Cape Town is seeking a Team Captain to oversee daily operations and manage a team. In this role, you'll coach and develop team members while ensuring performance meets company and client standards. Ideal candidates will have a Bachelor's degree and three years of supervisory experience, alongside strong communication and analytical skills. Join us to help create meaningful work opportunities!

Benefits

Private Health Insurance

Paid Time Off

Training & Development

Qualifications

• Three years of supervisory experience in a related field.
• Experience supporting SaaS products or troubleshooting.
• Excellent verbal and written communication skills.

Responsibilities

• Manage day-to-day operations of the team.
• Monitor performance and provide feedback.
• Identify growth opportunities for team members.

Skills

Leadership

Analytical skills

Problem-solving

Adaptability

Communication

Team collaboration

Education

Bachelor's degree

Tools

CRM systems (e.g., Zendesk, Salesforce)

MS Office applications

Cloud-based applications (Google Drive, Docs)

Job description

A global impact-driven company in Cape Town is seeking a Team Captain to oversee daily operations and manage a team. In this role, you'll coach and develop team members while ensuring performance meets company and client standards. Ideal candidates will have a Bachelor's degree and three years of supervisory experience, alongside strong communication and analytical skills. Join us to help create meaningful work opportunities!