Team Assistant

Southern Housing; oThongathi; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A housing organization is seeking a Team Assistant based in oThongathi to provide a full range of administrative support to the department. The role involves managing communications, resolving queries, and ensuring efficient operations. Candidates should possess strong IT skills, particularly with Microsoft Dynamics CRM, and demonstrate a commitment to high-quality customer service. This is an exciting opportunity with a closing date of 18th December 2025.

Qualifications

• Understanding and experience of in-house IT systems.
• Commitment to providing high-quality customer service.
• Sufficient computer skills to handle complex software.

Responsibilities

• Support others in the department with administrative tasks.
• Intercept and screen calls, emails, and written correspondence.
• Resolve administrative queries related to department work.

Skills

Understanding of Microsoft Dynamics CRM

Customer care principles

Proficient in computer skills

Effective oral and written communication

Knowledge of housing and repairs

Job description

This is an exciting opportunity for someone who is interested in providing a full range of administrative and support services, ranging from moderate to complex, to facilitate the effective and efficient operation of the team/department.

As the Team Assistant, you will support others in the department to ensure efficient and effective administrative practices, and resolve administrative and other queries related to the work of the department. You will intercept and screen telephone calls, emails, written correspondence and, dealing with, or redirecting enquiries to the appropriate areas, as necessary.

What You’ll Need

• Understanding and experience of the range of in-house IT systems such as Microsoft Dynamics CRM, and Orchard.
• Understanding principles and practice of equality and customer care in delivering effective services. Commitment to providing a high-quality service to all customers.
• Computer skills sufficient to operate on-line system and complex software or develop formulas for moderately sophisticated spreadsheets.
• Oral and written communication skills sufficient to interpret and apply policies and procedures and to resolve problems, and to present a professional approach to all customers and stakeholders.
• Knowledge of housing and / or repairs would be desirable.

In your supporting statement, it is important that you address how you meet each of the above criteria providing real examples.

Closing Date: 18th December 2025 at 23:59 (We may close the advert early if we receive a suitable number of applications).