T2 Cloud & Datacenter Operations Engineer

First Technology Pty Ltd; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading technology firm in Gauteng is seeking a qualified IT Operations Manager to oversee service delivery and operational excellence. Responsibilities include managing incidents and changes, ensuring high service quality, and supporting continuous improvement initiatives. Ideal candidates will possess strong leadership and organizational skills, as well as certifications in Microsoft technologies. This role emphasizes the effective resolution of IT issues and adherence to operational standards.

Qualifications

• Excellent troubleshooting skills for Microsoft 365, Azure, and Datacenter.
• Experience in change management and incident resolution.
• Capability to manage and document Standard Operating Procedures (SOPs).

Responsibilities

• Deliver day-to-day operational services in collaboration and security.
• Ensure all incidents and requests are handled following procedures.
• Drive continuous service improvements and manage service quality.

Skills

Leadership skills

Time management

Organizational skills

2nd line troubleshooting

Knowledge of Microsoft Office

Hypervisor cluster implementation

Public cloud IAAS management

Data center management

Education

Relevant certifications such as MCSE 2016/2019

Microsoft 365 Enterprise Admin Expert

Microsoft Azure Administrator associate

Job description

A leading technology firm in Gauteng is seeking a qualified IT Operations Manager to oversee service delivery and operational excellence. Responsibilities include managing incidents and changes, ensuring high service quality, and supporting continuous improvement initiatives. Ideal candidates will possess strong leadership and organizational skills, as well as certifications in Microsoft technologies. This role emphasizes the effective resolution of IT issues and adherence to operational standards.