Systems Support Analyst Pretoria

Agritalent; Pretoria; On-site; ZAR 30 000 - 50 000; Full time

Job summary

A leading agribusiness in Pretoria seeks a Systems Support Analyst to provide technical support for financial, trade, and manufacturing applications. Candidates should have a degree in business, 1 year experience in RPG/systems development, and strong analytical skills. The role requires multitasking and effective communication in a fast-paced team environment.

Qualifications

• Minimum of 1 year of experience in RPG / Systems development or a related field.
• Strong understanding of industry standards.
• Experience in developing System / Functional Documentation.

Responsibilities

• Provide technical systems support to users for all financial, trade and manufacturing applications.
• Maintain ongoing documentation including test cases and job aids.
• Conduct acceptance testing of new or updated software applications.

Skills

Analytical thinking

Problem-solving

Time-management

Multitasking

Strong communication skills

Education

Degree / diploma in business or related field

Matric / Grade 12

Job description

Introduction

An Agritalent client, a leading agribusiness, seeks a Systems Support Analyst at its Pretoria Corporate Offices within the Corporate Services Division.

Duties & Responsibilities

Responsible for technical systems support to users for all financial, trade and manufacturing applications on a daily basis or as needed.

Responsible for the maintenance of ongoing documentation, including test cases, job aids, SOPs, checklists, and timelines.

Carry out acceptance testing of new or updated software applications by developing test data and calculating expected results.

Responsible for the execution of programs and procedures, as well as the review and evaluation of output and systems.

Provide current information to employees concerning computer and software applications.

Carry out research to resolve problems and integrate repeated questions into training programs.

Desired Experience & Qualification

Matric / Grade 12.

Degree / diploma in business or related field.

A minimum of 1 year of experience in RPG / Systems development or a related field.

Exceptional analytical and conceptual thinking skills.

Required to stay abreast of industry standards.

Plan and execute Unit Testing, Systems Integration Testing, and archiving of test results.

Partake in the development of System / Functional Documentation, operations manuals, systems processes, and technical designs.

Analyse and resolve difficult / complex system issues by working with the end-users and other IT support staff.

Required to do standby on occasion.

Ability to work in a fast-paced team environment.

Strong multitasking skills with the ability to prioritize tasks.

Problem-solving skills with a keen eye for details.

Exceptional time-management and organizational skills.

Strong verbal as well as written communication skills.