Systems Engineer 3

NTT Data; Johannesburg; On-site; ZAR 350 000 - 500 000; Full time

Job summary

A leading technology solutions provider is seeking a skilled Systems Engineer based in Johannesburg with 3-4 years of Tier 2 support experience. Candidates must have strong expertise in Microsoft 365, AWS, Azure, and enterprise infrastructure to maintain and optimize IT systems effectively. Responsibilities include providing support, managing Windows Server, and configuring virtualization platforms.

Qualifications

• 3-4 years of experience in systems engineering or IT infrastructure support.
• Hands-on experience with AWS and Azure cloud platforms.
• Familiarity with ITIL practices and service management tools.

Responsibilities

• Provide Tier 2 support for system-related issues across the organization.
• Administer and support Microsoft 365 environments.
• Manage and maintain Windows Server infrastructure.

Skills

Microsoft 365

AWS

Azure

Windows Server administration

VMWare virtualization

Cisco routing and switching

Problem-solving

Communication

Education

Matric and relevant certifications (e.g., Microsoft, AWS, Cisco, VMware)

Tools

Dell storage solutions

Cisco UCS

Mimecast

Job description

We are seeking a skilled and experienced Systems Engineer with 3 to 4 years of Tier 2 support experience. The ideal candidate will have a strong background in Microsoft 365, cloud platforms (AWS and Azure), and enterprise infrastructure technologies. This role involves maintaining, supporting, and optimizing our IT systems and infrastructure to ensure high availability and performance.

Responsibilities

• Provide Tier 2 support for system-related issues across the organization.
• Administer and support Microsoft 365 environments.
• Manage and maintain Windows Server infrastructure.
• Support and configure VMWare virtualization platforms.
• Administer Dell storage and backup solutions.
• Manage Cisco UCS servers and related infrastructure.
• Configure and troubleshoot Cisco routing and switching technologies.
• Support Mimecast email security and archiving solutions.
• Assist in cloud infrastructure management across AWS and Azure platforms.
• Monitor system performance and ensure reliability and availability.
• Participate in infrastructure projects and upgrades.
• Document system configurations, procedures, and troubleshooting steps.

Experience

• 3-4 years of experience in systems engineering or IT infrastructure support.
• Strong proficiency in Microsoft 365 (non-negotiable).
• Hands-on experience with AWS and Azure cloud platforms.
• Solid understanding of Dell storage and backup technologies.
• Experience with Windows Server administration.
• Proficiency in VMWare virtualization.
• Knowledge of Cisco UCS and enterprise hardware.
• Experience with Cisco routing and switching.
• Familiarity with Mimecast email security solutions.
• Excellent problem-solving and communication skills.
• Ability to work independently and as part of a team.

Qualifications

• Matric and a relevant certifications (e.g., Microsoft, AWS, Cisco, VMware).
• Experience in enterprise IT environments.
• Exposure to ITIL practices and service management tools.