Systems Business Analyst (Supply Chain)

Hire Resolve; Cape Town; On-site; ZAR 450,000 - 700,000; Full time

Benefits offered by this job

Competitive salary based on experience

Job summary

A leading South African retailer is seeking a Systems Business Analyst to act as a key interface for systems and process enhancements in the Supply Chain domain. The role includes proposing improvements, liaising with stakeholders, and ensuring documentation for supply chain processes. Candidates should have 2-5 years experience, relevant qualifications, and familiarity with Warehouse Management and ERP systems. This job offers a competitive salary based on experience and skills, with opportunities for growth.

Qualifications

• 2-5 years experience in Supply Chain and Logistics.
• Demonstrated experience with Warehouse Management Systems.
• Knowledge of Waterfall and Agile methodologies.

Responsibilities

• Propose system and process improvements across the supply chain.
• Act as the primary interface between technical teams and business units.
• Document business requirements and process maps.

Skills

Analytical techniques

Stakeholder communication

System documentation

Warehouse Management Systems (WMS)

Software Development Life Cycle (SDLC)

Education

Grade 12 Certificate (Matric)

Relevant Degree or Higher National Diploma

Tools

Oracle

SQL

UML

Oracle/SQL

System Architecture

SDLC

Waterfall

Agile

PMBOK

BABOK

POPIA

Job description

A major South African value retailer specializing primarily in clothing and related merchandise is seeking a Systems Business Analyst who will act as the key interface between Systems Teams, Business, PIT, and 3rd Parties to propose and implement systems and process enhancements, primarily focusing on the Supply Chain and Logistics domain within a Retail environment.

Responsibilities

• System & Process Enhancement: Employ analytical techniques to identify and propose system and process improvements across the supply chain, from system upgrades to process optimizations.

• Stakeholder Liaison: Act as the primary interface, ensuring clear communication and alignment between technical teams (Systems, IT, 3rd Parties) and business units (PIT, Logistics, Supply Chain).

• Documentation & Design:

  • Proficiently document business requirements and process maps for supply chain and warehouse operations.

  • Utilize Unified Modeling Language (UML) to analyze processes and enhance system designs and operational workflows.

• WMS/ERP Management: Apply hands‑on experience and in‑depth knowledge of Warehouse Management Systems (WMS) and ERP systems to drive enhancements.

• Efficiency Optimization: Lead initiatives to optimize warehouse layouts, improve picking/packing processes, and enhance overall distribution center efficiencies.

• System Lifecycle & Support:

  • Oversee and execute comprehensive testing protocols for supply chain systems.

  • Collaborate with IT/vendors on systems integrations and technical support.

  • Develop and deliver targeted training programs and provide ongoing support for implemented systems.

Minimum Requirements

• Grade 12 Certificate (Matric).

• A relevant Degree or Higher National Diploma.

• 2-5 years experience in a Supply Chain and Logistics role, specifically within the Retail sector.

• Demonstrated experience with WMS and familiarity with ERP systems.

• Proven ability to optimize core supply chain processes (procurement, inventory, warehousing, distribution, logistics).

• Working knowledge of System Architecture (integration environment/technical competency) and basic Oracle / SQL.

• WMS expertise, supply chain analytics, and industry standards (specifically in the Apparel Retail context).

• Knowledge of the Software Development Life Cycle (SDLC), Change Control.

• Working knowledge of Waterfall and Agile methodologies and principles.

• Familiarity with PMBOK and BABOK management principles.

• Knowledge of Personal Data Protection (POPIA).

Benefits

• Competitive salary based on experience (salary can potentially be more based on experience/skills).

IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to [e-mail]