About the Role
We are looking for a tech-savvy, solutions-driven Systems Administrator to manage and optimize the digital systems that power our catering operations across seven kitchens. This role is perfect for someone who thrives in fast-paced environments, enjoys problem-solving, and has a keen eye for process improvement.
Key Responsibilities
- Online Ordering Platform Management: Full setup, training, and troubleshooting for our custom-built, white-labeled app. Liaise with developers to ensure smooth functionality and implement improvements. Manage user access, permissions, and operational workflows.
- Task & Workflow Systems: Maintain and optimize ClickUp and Google Suite workflows for operational efficiency. Work closely with our Digital Architect to improve processes and system integration. Support staff in adopting digital tools and ensuring proper use.
- Point of Sale & Stock Management: Oversee POS system and stock management backend. Coordinate with the service provider for system updates, training, and troubleshooting. Ensure data accuracy in stock management systems and provide outputs to relevant managers.
- Documentation & Process Improvement: Maintain and create SOPs for system-related processes. Identify inefficiencies and propose new technology solutions to enhance operations. Stay ahead of emerging tech trends in hospitality and operations.
Required Skills & Qualifications
- Strong problem-solving and troubleshooting skills.
- Ability to analyze workflows and recommend system improvements.
- Experience with digital tools (ClickUp, Google Suite, POS systems, or similar).
- Strong communication and collaboration skills.
- Comfortable working in fast-paced, operational environments.
- Driver's license and own car (required for occasional site visits).
- Based in Cape Town.
Bonus
- Experience with hospitality, catering, or inventory systems.
- Background in process automation or software integrations.
- Culinary knowledge (not required but a nice-to-have).
What We Offer
- A dynamic, growing company in the health and wellness food space.
- Daily meals included in your package.
- Opportunity for hybrid work once the role is established.
- A chance to drive innovation and make a meaningful impact on operations.