System Sup(External Applications Only)

Cashbuild; South Africa; Sur place; ZAR 201 000 - 268 000; Plein temps

Résumé du poste

Cashbuild in Sterkspruit, EC, South Africa seeks a System Supervisor to manage POS transactions and cash office operations. You will supervise all cash handling, balance petty cash, and ensure accurate back-office processing while delivering excellent customer service in a high-volume store.

The role requires Grade 12 with extensive related experience or a long track record in cashiering, plus strong communication, numeracy, and computer literacy.

Qualifications

• Grade 12 with 5 years related experience or 10 years' work-related experience.
• Ability to communicate in English and the dominant language in the area.
• Above average numeric skills and strong customer service aptitude.
• Must be computer literate and have previous cashier experience.

Responsabilités

• Ensure all speed point transactions (credit and debit) are processed accurately and efficiently.
• Manage Cash Office and banking processes and related POS administrative functions.
• Oversee cash handling: petty cash, till floats, change, balancing and recording.
• Process back office transactions and cashing up cashier and back office tills.
• Ensure security of Cash Office and adherence to safety and company policies.

Connaissances

Customer service

Communication

Numerical skills

Pressure handling

Cashier experience

Formation

Grade 12

Description du poste

## System Sup(External Applications Only)Created At:October 28, 2026Status:activeJob Type:ExternalLocation:Sterkspruit, EC, South AfricaApply for this Positionor refer someone## About the job System Sup(External Applications Only)### **Description:**To manage and supervise all relevant Point of Sale (POS) transactions ensuring total Customer satisfaction. Handle all Cash Office and banking processes and related Point of Sale (POS) Administrative functions.### **Requirements:*** Grade 12 plus 5 (five) year related experience or minimum of 10 (ten) years' work related experience* Ability to communicate in English and the dominant language spoken in the geographical area where the position is available* Above average numeric skills* Proven ability to provide exceptional Customer service* Proven ability to work under pressure* Must be computer literate* Previous Cashier experience****Key Performance Area***** Ensure that all speed point transactions, i.e. credit and debit card transactions are done effectively and efficiently.* Be willing to assist Customers with their needs through clear and effective communication* Assist the Customers with requests, queries and complaints and resolve or escalate to management* Offer fast, friendly, and efficient service to all Customers* Control and ensure the availability of stationary and consumables, within the Store**Cash Handling and Banking*** Controlling of Store floats (Petty Cash, Till Floats, Change Floats)* Change ordering and dispensing* Balancing and recording of Petty Cash expenses and vouchers in the Petty Cash Ledger* Processing Back Office transactions and Cashing up of Cashiers and the Back Office Till (e.g. Bulk Deposits, Special Deposits, Charge Cards, Loyalty Cards, and Returns etc.)* Ensure that all returns are valid and done correctly* Cash Clearance to be actioned and queries to be resolved* Ensure pick-ups are done timely* Carry out End of Day sessions on all Point of Sale (POS) terminals* Daily Cash Up of all Point of Sale (POS) terminals including the Back Office terminal* Ensure 2nd (second) Cashbuild designated Employee to be present with CIT money collection* Ensure daily takings are collected by the Cash in Transit (CIT) Company.**Ready for Business*** Ensure Ready for Business processes implemented* Ensure the Cashiers maintain their area of responsibility* Ensure the Cash Office is neat and tidy at all times* Only Cash Office related documentation within the Cash Office and that all documentation is filed neatly and that all filing is up to date**People Management*** Ensure that all Cashiers are present and available in their area of responsibility in order to assist Customers and perform all other responsibilities.* Ensure Cashiers have a trained backup available* Ensure Cashiers execute their daily duties. (Ready for Business and Beyond my Control checklists).* Ensure scheduling of subordinates is done on time* Take responsibility of Product Knowledge training to Cashiers as per Store Manager agreement* Scheduling and supervising of all Point of Sale (POS) Employees. (Leave, Time Off, Day off etc.)* Monitor and evaluate performance of subordinates* Ensure all cashiers comply with the company dress code**Safety (OHSA) Requirements*** Ensure that safety standards are adhered to.**Security Awareness*** Be aware of any suspicious people and / or activities. In the Store and outside.* Password security* Ensure that the Cash Office is secured* Ensure that the Cash Office door is always locked when Pick-Up's, Cash-Up's and Cash In Transit (CIT) collections are done* Ensure Till Pick up's are done within the set parameters* No unauthorised persons allowed in the Cash Office* Safe keys are locked away and in safe custody* No Rations, stock, and unrelated documentation to be kept in the Cash Office.### **Values:****Integrity*** Complying with generally accepted standards in activities related to the position.* keeps promises.* creates realistic expectations.* is sincere.* handles sensitive information carefully.* shows awareness of values, indicates when boundaries are crossed.**Accuracy*** Effectively handling detailed information and being consistently attentive to details.* Works in an orderly fashion.* Ensures that matters are handled in an orderly and accurate manner from start to finish.* Prevents mistakes.* Invests energy in checking his/her work for mistakes.**Client focus*** Identifying and actively responding to clients' wishes and needs.* Deals with clients in a friendly manner.* Shows involvement in the client's problem.* Makes clients feel welcome.* Approaches the client's question with a can-do mentality**Personal development*** Being aware of one's own strengths and weaknesses: consciously working on personal development.* Is focused on self-broadening and/or gaining more in-depth knowledge.* Follows relevant training programmes and/or looks for opportunities to gain experience.* Seeks and uses opportunities for personal development.* Asks for feedback in order to learn