System Engineer

Pedros; Durban; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading IT service provider in Durban is looking for a Server & Cloud Administrator. The role involves managing Windows Server and Microsoft 365 services, implementing patch management, and ensuring network security. Candidates should have a degree in IT and 4–5 years of relevant experience. Strong knowledge of Microsoft Azure and firewall management is essential. This position offers opportunities for travel and advancement in a dynamic environment.

Qualifications

• Minimum 4–5 years of experience in 3rd line/server administration.
• Strong knowledge of Microsoft Azure, Active Directory, and M365 ecosystem.
• Proven expertise with firewalls, switches, VPNs, and RMM tools.

Responsibilities

• Manage, configure, and maintain Windows Server, Azure AD, and Microsoft 365 services.
• Implement and monitor patch management policies across servers and endpoints.
• Configure and manage firewalls, switches, and network security appliances.
• Serve as escalation point for 1st and 2nd line teams on complex technical issues.
• Ensure adherence to IT governance, POPIA, PCI-DSS, and internal ICT security standards.

Skills

Microsoft Azure

Active Directory

M365 ecosystem

Firewall configuration

VPN management

Remote Monitoring and Management (RMM)

Endpoint Security

Disaster Recovery

Education

Degree/diploma in Computer Science, IT, or related field

Tools

Microsoft 365

Server management tools

Job description

Job Description

DUTIES AND RESPONSIBILITIES

Server & Cloud Administration

• Manage, configure, and maintain Windows Server, Azure AD, and Microsoft 365 services
• Implement and monitor patch management policies across servers and endpoints
• Ensure high availability, uptime, and disaster recovery readiness

Network & Security Management

• Configure and manage firewalls, switches, and network security appliances
• Maintain and enforce group policies and endpoint security controls
• Oversee antivirus, threat detection, and response platforms

RMM & Monitoring

• Manage Remote Monitoring and Management (RMM) tools for proactive detection and resolution
• Produce regular health, performance, and compliance reports for infrastructure and endpoints
• Optimise alerting and escalation processes for faster resolution

Advanced Troubleshooting & Escalation

• Serve as escalation point for 1st and 2nd line teams on complex technical issues
• Lead root-cause analysis and remediation of recurring infrastructure problems

Documentation & Compliance

• Maintain detailed records of system configurations, patch logs, and network diagrams
• Ensure adherence to IT governance, POPIA, PCI-DSS, and internal ICT security standards

Projects & Continuous Improvement

• Support IT infrastructure projects, upgrades, and migrations
• Recommend and implement new technologies to enhance efficiency, security, and scalability
• Collaborate with IT leadership to standardise best practices across stores and head office
• Advanced Windows Server and Azure administration
• Firewall, VPN, and switching configuration
• Patch management and group policy deployment
• RMM platforms and reporting
• Antivirus and endpoint protection solutions
• Backup, replication, and disaster recovery tools

Requirements

• Degree/diploma in Computer Science, IT, or related field
• Minimum 4–5 years of experience in 3rd line/server administration
• Valid driver’s licence
• Ability to travel to sites on occasion
• Strong knowledge of Microsoft Azure, Active Directory, and M365 ecosystem
• Proven expertise with firewalls, switches, VPNs, and RMM tools
• Experience with enterprise patching, GPO management, and endpoint security
• Familiarity with IT service management (ticketing, SLA adherence, documentation)

Apply