System Administrator

Mightylab Co.; Cape Town; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A technology support company based in Cape Town is seeking a System Administrator to join their dynamic team. The ideal candidate will have 3 to 5 years of experience in IT support, excelling in cPanel, WHM, and troubleshooting across platforms. This role involves managing server performance, providing IT support, and maintaining network security. A positive attitude and strong communication skills are essential for this position.

Qualifications

• 3 to 5 years of experience in an IT support or sysadmin role.
• Strong troubleshooting skills across Windows and macOS environments.
• Willingness to learn and adapt to new technologies.

Responsibilities

• Provide efficient and friendly IT support via phone, tickets, and remote tools.
• Manage cPanel, WHM, domain records, email accounts, and SSL certificates.
• Set up and maintain LANs, VPNs, routers, switches, and firewalls.
• Implement and monitor firewalls, antivirus, and intrusion detection systems.

Skills

IT support experience

cPanel

WHM

DNS management

Excellent communication skills

Strong troubleshooting skills

Familiarity with remote support tools

Analytical problem-solving skills

Team player

Tools

Windows

macOS

AnyDesk

TeamViewer

Linux

Job description

System Administrator (sysadmin)Location : Century City, Cape TownHours : UK Business Hours, Monday - Friday (SA Public Holidays observed)Experience : 3 to 5 Years RequiredStart : ASAP

About UsWe are a vibey fun and close-knit team that believes work should be something you enjoy, not endure.

Based in Century City, we bring energy and personality into everything we do, and we are looking for someone who can do the same.This role is a perfect mix of IT support and web server management, suited for someone who is technically sharp, people smart and calm under pressure.

Think of yourself as the firefighter, gatekeeper, and silent hero all rolled into one.

What You Bring to the Table

• 3 to 5 years of experience in an IT support or sysadmin role
• Solid experience with cPanel, WHM, DNS management and email hosting.
• This is a non negotiable.
• A sparkling personality and positive energy that fits our team culture
• Excellent communication and interpersonal skills
• Strong troubleshooting skills across Windows and macOS environments
• Familiarity with remote support tools like AnyDesk or TeamViewer
• Solid documentation habits and attention to detail
• Analytical problem-solving skills and a proactive mindset
• Calm under pressure, especially during outages
• Willingness to learn and adapt to new technologies
• You are a team player and someone everyone enjoys working with
• Available to work UK hours typically 10am to 6pm or 11am to 7pm South African time

What You Will Be Doing (but not limited to)

Technical Support

• Provide efficient and friendly IT support via phone, tickets, and remote tools
• Offer Tier 1 and Tier 2 support for hardware, software, and connectivity issues
• Troubleshoot and elevate complex problems when necessary
• Maintain accurate and up-to-date IT documentation and logs

Web Server and Hosting Management

• Manage cPanel, WHM, domain records, email accounts and SSL certificates
• Monitor server performance, apply patches and ensure uptime
• Handle backups, configurations and general Linux and Windows server admin tasks

Network Administration

• Set up and maintain LANs, VPNs, routers, switches and firewalls
• Monitor network traffic and resolve connectivity issues

Security and Disaster Recovery

• Implement and monitor firewalls, antivirus and intrusion detection systems
• Ensure compliance with security policies and perform routine audits
• Manage system backups and recovery procedures
• Test and maintain disaster recovery plans

Ready to Join the TeamIf you have the technical expertise, the people skills and the energy to match our vibe we would love to hear from you.