Swim Programs Lead — Elevate Member Experience

Virgin Active South Africa (Pty) Ltd; KwaZulu-Natal; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading fitness company in KwaZulu-Natal seeks a Swim Department Manager to oversee the swim programme. Responsibilities include managing instructors, ensuring safety and compliance with standards, and promoting member engagement. The ideal candidate has experience in swim instruction, a relevant qualification, and strong leadership skills. This role requires adaptability and a commitment to exceptional customer service.

Qualifications

• 1-2 years’ experience managing a swim programme or in a management role.
• 2-3 years’ experience as a swim instructor or coach.
• Experience in an environment providing exceptional customer experiences.

Responsibilities

• Manage comprehensive swim programme and individual lessons.
• Direct recruitment and management of swim instructors.
• Conduct marketing and promotional activities for swim offerings.

Skills

Communication

Problem solving

Customer service

Management

Adaptability

Education

Matric Qualification

Recognised Swim Qualification

First aid level 1 and AED Qualification

Police Clearance Certificate

Tools

Microsoft Office

Job description

A leading fitness company in KwaZulu-Natal seeks a Swim Department Manager to oversee the swim programme. Responsibilities include managing instructors, ensuring safety and compliance with standards, and promoting member engagement. The ideal candidate has experience in swim instruction, a relevant qualification, and strong leadership skills. This role requires adaptability and a commitment to exceptional customer service.