Support Worker

Allscreens Nationwide Ltd; Noordwes; On-site; ZAR 392,000 - 423,000; Full time

Benefits offered by this job

Free meals

Discounted gym

Paid breaks

Professional development

Job summary

Cygnet Paddocks is a specialist neuropsychiatric rehabilitation hospital for men, located in Widnes. We are seeking a Support Worker with mental health experience to join a structured rota across days, nights and weekends, delivering compassionate, person‑centred care.

You will work with nurses and clinicians to support independence, daily routines and rehabilitation goals, while adhering to safeguarding and professional boundaries.

Qualifications

• Experience in a mental health, healthcare or support setting.
• At least 2 years of relevant experience.
• Calm, resilient and compassionate under pressure.

Responsibilities

• Offer enhanced care using a flexible and person-centred approach.
• Provide guidance and encouragement through physical and emotional support.
• Build positive, professional and therapeutic relationships.
• Support independence and daily routines and rehabilitation goals.
• Work closely with nurses, clinicians and wider professionals to deliver outstanding care.

Skills

Mental health experience

Communication

Team player

Job description

Helping others improve and turn their lives around theres no better feeling. Its what we do for thousands of people at more than 150 sites across the UK. Be a part of it. Make a real difference in mental health and neurorehabilitation Helping others improve and turn their lives around is one of the most rewarding things you can do. At Cygnet, this is what we do every day for thousands of people across more than 150 services and sites throughout the UK.

About Cygnet Paddocks

Cygnet Paddocks is our specialist neuropsychiatric rehabilitation hospital for men, located in Widnes in the North West. The service provides a dedicated care pathway for men affected by acquired brain injury or neurological conditions, where behaviours that challenge may be the main barrier to recovery and rehabilitation. The service supports the Level1 Neuropsychiatric Rehabilitation Pathway for the North West, with a focus on adult males. Cygnet Paddocks has individually designed wards to support a clear and distinctive care and treatment pathway for people affected by acquired brain injury. The in‑house interdisciplinary team includes neuropsychiatry, psychology, occupational therapy, speech and language therapy, physiotherapy, nurses and support workers, all working together to keep the individual at the heart of their care and discharge planning. Cygnet Paddocks is rated Good overall by the Care Quality Commission, with the Caring domain rated Outstanding.

A role for people with mental health experience

This role is ideal for someone who already has experience in a mental health, healthcare, care, rehabilitation or support setting. You may have worked as a: Mental Health Support Worker Support Worker Healthcare Assistant Rehabilitation Assistant Brain Injury Support Worker Complex Needs Support Worker Care Assistant Residential Support Worker Recovery Worker Hospital Support Worker Experience supporting people with mental health needs, acquired brain injury, neurological conditions, challenging behaviours, physical health needs, safeguarding, personal care or emotional wellbeing would be highly valuable. If you are calm under pressure, resilient, compassionate and confident working in a specialist care environment, this could be the next step in your career.

Shift Pattern

You’ll work a structured rota across days, nights and alternate weekends. Your rota will include:

• Week1: Monday, Tuesday, Saturday and Sunday
• Week2: Wednesday, Thursday and Friday

Day shifts: 8:00am to 8:30pmNight shifts: 8:00pm to 8:30amThis pattern gives you consistency, regular days off and the opportunity to build strong working relationships with colleagues and service users.

Your Day-to-Day

Your responsibilities will include:

• Offering enhanced care using a flexible and person‑centred approach
• Providing guidance and encouragement through physical and emotional support
• Building positive, professional and therapeutic relationships
• Learning about each individuals specific needs and supporting them in the most appropriate way
• Assisting with medical, physical and welfare needs
• Reporting medical and welfare concerns as required
• Supporting safeguarding practices and maintaining professional boundaries
• Helping to maintain a safe, clean and therapeutic environment
• Supporting individuals with daily routines, independence and rehabilitation goals
• Working closely with nurses, clinicians and wider professionals to deliver outstanding care

You Are…

We are looking for people who are genuinely driven to make a difference. Experienced in a similar mental health, care, health care or support setting, ideally with at least 2 years experience Genuinely passionate about improving peoples lives A confident communicator and good team player Calm, resilient and able to respond positively in challenging situations Sensitive, intuitive and respectful Energetic and motivated to provide a trusting, stimulating and varied environment Passionate about empowering people and supporting independence Committed to delivering safe, compassionate and person‑centred care

Why Cygnet?

• £13.15 per hour, increasing to £13.45 per hour after3months and £13.70 per hour after18months
• 42 hours per week
• A rewarding role with the opportunity for overtime
• Regular coaching and appraisal
• Expert supervision and peer support
• Paid breaks
• Employee discount savings
• 24‑hour free GP helpline
• Discounted gym membership
• Blue Light Card discount
• Free eye tests
• On‑site benefits, including free meals
• Shopping, travel and leisure discounts
• A range of healthcare and financial benefits
• Excellent professional development opportunities
• The chance to build a meaningful career in specialist mental health and neurorehabilitation care

Frequently Asked Questions:

Where is Cygnet Paddocks located?
Cygnet Paddocks is located on Wilmere Lane, Widnes, Cheshire, WA85UY, in the North West.

Is this role suitable for candidates from Liverpool?
Yes. This role is suitable for candidates looking for Support Worker jobs near Liverpool, mental health jobs in Widnes, or specialist care roles across the wider Liverpool City Region, Halton, Runcorn, St Helens and Cheshire.

What type of service is Cygnet Paddocks?
Cygnet Paddocks is a specialist neuropsychiatric rehabilitation hospital for men affected by acquired brain injury or neurological conditions.

Do I need mental health experience?
Yes, we are ideally looking for candidates with experience in a similar setting, particularly mental health, ABI, neurorehabilitation, complex needs, healthcare or support work.

What hours will I work?
Youllwork42 hours per week across days ,nights and alternate weekends, with 12‑hour shifts from 8:00am to8:30pm and8:00pm to8:30am.

What is the hourly rate?
The role pays £13.15 per hour, increasing to £13.45 per hour after3months and £13.70 per hour after18months.

Is Cygnet Paddocks rated by the CQC?
Yes. Cygnet Paddocks is rated Good overall by the Care Quality Commission, with Caring rated Outstanding.

Successful candidates will be required to under go an enhanced DBS check.