Support Engineers Market Related

Network Alliance (Pty) Ltd; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading Managed Services Provider is seeking a full-time Support Engineer in Gauteng. The role involves supporting network infrastructure and resolving technical issues. Candidates must have an IT degree/diploma and A+/N+ certifications, along with strong communication and problem-solving skills. Applicants must reside in Pretoria, Johannesburg, or surrounding areas. Competitive salary and benefits offered.

Benefits

Market related salary

Medical-aid contribution

Incentive bonus

Further study subsidy

Professional work environment

Company uniform

Company notebook and accessories

Qualifications

• Must have National Matric Certificate.
• Must be a South African citizen with valid ID.
• Must have a valid Driver's license and own vehicle.

Responsibilities

• Support network infrastructure for clients.
• Troubleshoot and resolve technical issues.
• Provide excellent customer service.

Skills

Advanced understanding of network infrastructure technologies

Strong fault finding and problem-solving abilities

Fully bilingual in English and Afrikaans

Excellent communication skills

Education

A+ (International exam)

N+ (International exam)

Degree/Diploma in IT

Tools

Microsoft operating systems

Backup technologies

Antivirus software

Job description

Support Engineer

Network Alliance is an industry leader and Managed Services Provider in Information and Communications Technology.

Based in Gauteng, the company is continuously seeking new talent for Support Engineers to work on a full-time basis either at our offices in Centurion or at our Customers' premises.

Please note: Remote working is not an option.

Desired Experience & Qualification

• National Matric Certificate (completed)
• Advanced understanding of network infrastructure technologies, including Microsoft operating systems, hardware, software, antivirus, and backup technologies
• Advanced understanding of internet and email connectivity methodology and routing
• Technically minded with strong fault finding and problem-solving abilities
• Fully bilingual in English and Afrikaans
• Customer focused with excellent communication skills (written and verbal)
• South African citizen with a valid Identification Document
• Valid Driver's license with own reliable vehicle (not negotiable)
• Must reside in Pretoria, Johannesburg, or other surrounding areas
• Must be committed, well groomed, reliable, and ethical

Minimum Qualification Requirements & Experience

• A+ (International exam)
• N+ (International exam)
• Microsoft Certified: Modern Desktop Administrator Associate
• Microsoft Certified: Azure Solutions Architect Expert
• Degree/Diploma in IT from a reputable tertiary institution
• 3+ years' experience in desktop, server, cloud, and network infrastructure support

Package & Remuneration

• Market related salary
• Medical-aid contribution
• Incentive bonus (performance related)
• Further study subsidy
• Professional work environment
• Company uniform
• Company notebook and accessories

Additional Information

Due to the large volumes of applications received, we will only respond to applications that meet the above-mentioned requirements and are shortlisted.

If you do not receive feedback after 14 days, please deem your application as unsuccessful.

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