Support Engineer Centurion

Network Alliance (Pty) Ltd; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading Managed Services Provider in Gauteng is seeking a Support Engineer for full-time roles both in-office and at customer locations. The ideal candidate will have advanced knowledge of network technologies and certifications like A+ and N+. Responsibilities include providing technical support, fault finding, and ensuring customer satisfaction in a professional environment. Market related salary and benefits offered.

Benefits

Market related salary

Medical-aid contribution

Incentive bonus (performance related)

Further study subsidy

Professional work environment

Company uniform

Company notebook and accessories

Qualifications

• Must reside in Pretoria, Johannesburg, or other surrounding areas.
• South African citizen with a valid Identification Document.
• Valid Driver's license with own reliable vehicle (not negotiable).
• Customer-focused and reliable.

Responsibilities

• Provide technical support for desktop, server, cloud, and network infrastructure.
• Handle customer queries and technical problems effectively.
• Maintain and troubleshoot network connectivity and hardware issues.

Skills

Advanced understanding of network infrastructure technologies

Strong fault finding and problem-solving abilities

Excellent communication skills (written and verbal)

Fully bilingual in English and Afrikaans

Education

Degree / Diploma in IT from a reputable tertiary institution

A+ (International exam)

N+ (International exam)

Microsoft Certified : Modern Desktop Administrator Associate

Microsoft Certified : Azure Solutions Architect Expert

Job description

Overview

Support EngineerNetwork Alliance is an industry leader and Managed Services Provider in Information and Communications Technology.

Based in Gauteng, the company is continuously seeking new talent for Support Engineers to work on a full-time basis either at our offices in Centurion or at our Customers' premises.

Desired Experience & Qualification

Remote working is not an option.

• National Matric Certificate (completed)
• Advanced understanding of network infrastructure technologies, including Microsoft operating systems, hardware, software, antivirus, and backup technologies
• Advanced understanding of internet and email connectivity methodology and routing
• Technically minded with strong fault finding and problem-solving abilities
• Fully bilingual in English and Afrikaans
• Customer focused with excellent communication skills (written and verbal)
• South African citizen with a valid Identification Document
• Valid Driver's license with own reliable vehicle (not negotiable)
• Must reside in Pretoria, Johannesburg, or other surrounding areas
• Must be committed, well groomed, reliable, and ethical

Minimum Qualification Requirements & Experience

• A+ (International exam)
• N+ (International exam)
• Microsoft Certified : Modern Desktop Administrator Associate
• Microsoft Certified : Azure Solutions Architect Expert
• Degree / Diploma in IT from a reputable tertiary institution
• 3+ years' experience in desktop, server, cloud and network infrastructure support

Package & Remuneration

• Market related salary
• Medical-aid contribution
• Incentive bonus (performance related)
• Further study subsidy
• Professional work environment
• Company uniform
• Company notebook and accessories

Additional Information

Due to the large volumes of applications received, we will only respond to applications that meet the above-mentioned requirements and are shortlisted.

If you do not receive feedback after 14-days, please deem your application as unsuccessful.