START DATE
: A.S.A.P / Immediate
REQUIREMENTS :
- Grade 12 (Matric)
- BSc / Diploma / Degree in Quality Management, Quality Assurance, Food Technology, Food Science, or Supply Chain Management
- 3–5 years’ experience in compliance-related roles such as Compliance Officer, Compliance Analyst, or similar
- Experience working with Microsoft Office Suite and Sage (ERP systems)
- Practical experience working with regulatory bodies and understanding the regulatory landscape
- Proven experience developing, implementing, and updating compliance policies and procedures to meet FMS and regulatory requirements
- Experience conducting risk assessments
- HACCP (Introductory & Practitioner level)
- BRCGS Issue 9 and IFS v8 Awareness (document control, traceability, audits)
- Internal Auditor certification (ISO 9001 or ISO 22000 / FSSC 22000)
- Familiarity with Organic Schemes (EU / US / UK) and Control Union COI / COC
- Awareness of IPW and Fairtrade standards
- Experience with mock recalls and farm-to-bottle traceability execution
- Competency in document control and CAPA (QMS) processes
- ERP system experience (Sage or SAP) ensuring data integrity
- Lead Auditor certification (ISO 9001 or ISO 22000 / FSSC 22000) – advantage
- Regulatory Affairs short course (preferably in the wine or beverage sector) – advantage
- Own reliable transport – advantage
- Strong analytical skills and attention to detail
- Excellent record-keeping and documentation abilities
- Sound knowledge of Quality Management Systems
- Hands-on and proactive approach to compliance and auditing tasks
DUTIES :
Portal & Compliance Data Management :
- Administer client and certification portals (IPW, Fairtrade, Organic, and other retailer compliance portals), including submissions, renewals, attestations, and evidence uploads.
- Maintain a deadline and SLA calendar; issue reminders and escalate risks before due dates.
- Perform right-first time (RFT) pre-checks on all submissions (metadata, approvals, evidence) to achieve ≥98% RFT accuracy.
- Maintain a version-controlled evidence log for all portal actions and approvals.
Compliance Programmes (Including Organic) :
- Facilitate QMS compliance activities, including reviews, internal checks, training and awareness sessions, and contributions to management reviews.
- Ensure adherence to policies and procedures, and drive controlled updates to policies, procedures, work instructions, and forms (with change control records).
- Validate QMS processes through risk-based checks and mini-audits, recording results and follow-up actions.
- Train and audit wine producers against Fairtrade, IPW, and Organic requirements; log findings and ensure non-conformances are closed out with supporting evidence.
Traceability & Document Control :
- Standardize documentation to certification standards (BRCGS, IFS, IPW, Fairtrade, Organic) ensuring consistency in content, format, approvals, and versioning.
- Administer, process, and control the distribution of QMS documents with strict revision control and access permissions.
- Compile comprehensive farm-to-bottle traceability packs (Organic, Fairtrade documentation, blend records, COAs, and release evidence) with complete indexing.
- Plan and execute mock recalls and traceability tests; report performance against SLAs and drive corrective actions.
- Assist the Quality Manager with the rollout of new or updated standards and standardization projects.
Auditing Systems – Internal and External :
- Schedule, administer, and coordinate supplier, internal, and external audits according to the annual audit plan.
- Serve as Quality Systems Lead Auditor when assigned; issue audit reports and track actions through to close-out.
- Coordinate mock recall and traceability audits (scope, sampling, witnesses, and evidence packs).
- Upload finalized audit reports and follow up on the closure of external findings within required timeframes.
Cross-Functional Communication :
- Issue formal change notices for compliance and traceability updates to Quality, Production, Supply Chain, and Commercial teams.
- Provide weekly status updates (upcoming deadlines, risks, and actions) and escalate potential blockers promptly.
- Maintain communication logs (requests, clarifications, approvals) as audit evidence.
Health, Safety & Housekeeping :
- Comply with company Health & Safety policies and procedures; maintain an audit-ready workspace.
- Conduct scheduled fabrication audits and report findings with responsible owners and due dates.
- Complete all mandatory Health & Safety training and refresher courses; ensure records are up to date.
Continuous Improvement :
- Standardize SOPs, templates, and checklists for portals, Organic controls, document control, and traceability packs.
- Measure and reduce administrative cycle time (submission to approval) and resubmission rates, report on monthly performance.
- Support digitization initiatives (barcode / scanning, LIMS / ERP / QMS integrations, dashboards) to improve accuracy and retrieval speed.
- Capture lessons learned and update procedures and training materials accordingly.
HOURS :
- Monday to Friday : 08 : 00 – 17 : 00