Supply Chain Process Engineer

OttoBauthentic; Durban; On-site; ZAR 520,000 - 640,000; Full time

Job summary

OttoBauthentic is seeking a Supply Chain Process Engineer to analyse and redesign distribution centre processes, focusing on manual environments and future systems implementation. You will partner with Operations, Finance, HR, and IT to deliver practical, scalable improvements across warehousing, inventory, and logistics.

The role requires a degree in Industrial Engineering and 3–5 years in related operations, with strong data analytics and advanced Excel skills. Travel to sites will be required.

Qualifications

• Bachelor’s Degree or National Diploma in Industrial Engineering is required.
• 3–5 years’ experience in supply chain, warehousing, logistics or distribution operations.
• Experience with process mapping, SOP development, and improvement projects.
• Exposure to WMS/ERP systems is advantageous.
• Experience in FMCG, warehousing, or distribution environments is a plus.

Responsibilities

• Analyse current workflows, SOPs, and distribution processes to identify inefficiencies.
• Conduct time studies, process mapping, and labour utilisation assessments.
• Develop and implement process improvement initiatives to boost productivity and reduce costs.
• Review warehouse layouts and inventory handling processes for optimisation.
• Develop performance tracking tools and dashboards using Excel.
• Collaborate with cross-functional teams to standardise procedures.
• Support future technology implementations (WMS, TMS, ERP).
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Skills

Analytical thinking

Problem solving

Process improvement

Labour utilisation

Data analysis

Excel modelling

Education

Bachelor’s Degree/National Diploma in Industrial Engineering

Tools

Excel (Advanced)

WMS

ERP

Job description

The Role:

The Supply Chain Process Engineer is responsible for analysing, improving, and redesigning operational processes, workflows, and standard operating procedures across distribution centre operations to improve efficiency, productivity, service delivery, and cost effectiveness. The role focuses on identifying operational inefficiencies, labour optimisation opportunities, process bottlenecks, and control gaps within a predominantly manual operating environment while supporting the business’s operational transformation initiatives, including future systems and technology implementation. The incumbent will work closely with operational stakeholders to develop practical, scalable, and sustainable process improvements across warehousing, inventory management, logistics, and distribution operations.

Key Responsibilities:

• Analyse current operational workflows, SOPs, and distribution processes to identify inefficiencies and improvement opportunities.
• Conduct time studies, process mapping, workflow analysis, and labour utilisation assessments across distribution centre operations.
• Develop and implement process improvement initiatives to improve productivity, efficiency, accuracy, and cost control.
• Identify and eliminate operational bottlenecks and non-value-adding activities.
• Review and optimise warehouse layout, operational flows, and inventory handling processes.
• Develop operational performance tracking tools, dashboards, and reporting mechanisms using Excel and other available systems.
• Work closely with operational teams to standardise and improve operational procedures and controls.
• Analyse operational data and trends to identify cost-saving opportunities and operational risks.
• Support the business in preparing for future implementation of WMS, TMS, ERP, and other operational technologies.
• Assist with process documentation, SOP development, and change implementation initiatives.
• Conduct root cause analysis on operational inefficiencies, stock variances, delays, and productivity challenges.
• Monitor and improve productivity metrics across warehouse and distribution operations.
• Support continuous improvement initiatives across all DC operations.
• Collaborate with cross-functional stakeholders including Operations, Finance, HR, Procurement, and IT.
• Ensure operational processes align with business objectives, compliance requirements, and best practices.
• Travel to various distribution centres and operational sites as required.

Qualifications and Experience Required:

• Bachelor’s Degree or National Diploma in Industrial Engineering
• 3–5 years' experience within supply chain, warehousing, logistics, or distribution operations
• Proven experience in process improvement, workflow optimisation, and operational efficiency projects
• Experience working within manual or semi-manual operational environments
• Strong analytical and problem-solving capability
• Advanced Microsoft Excel skills including data analysis, pivot tables, reporting, and modelling
• Experience with process mapping and SOP development
• Exposure to WMS, ERP, or supply chain systems implementation will be advantageous
• Experience within FMCG, warehousing, logistics, or QSR supply chain environments advantageous

Technical Experience Required:

• Process Mapping and Workflow Analysis
• Industrial Engineering Methodologies
• Labour Utilisation and Productivity Analysis
• SOP Development and Process Optimisation
• Advanced Excel and Data Analysis
• Supply Chain and Warehouse Operations
• Root Cause Analysis
• Continuous Improvement Practices
• Operational Reporting and KPI Analysis
• Exposure to WMS/TMS/ERP Systems (advantageous)

Key Performance Areas:

• Operational Efficiency Improvements
• Cost Saving Initiatives Implemented
• Productivity Improvement Across DC Operations
• SOP and Process Optimisation
• Reduction in Operational Bottlenecks
• Accuracy and Effectiveness of Reporting and Analysis
• Labour Utilisation Improvements
• Process Standardisation Across Operations
• Successful Support of Transformation Initiatives
• Continuous Improvement Projects Delivered