Supply Chain Coordinator

takealot.com; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading e-commerce logistics provider in Cape Town is seeking a Supply Chain Coordinator. In this role, you will monitor performance, resolve operational issues, and generate reports to support efficient delivery services. Ideal candidates will have a Matric qualification and strong skills in communication and organization. Embrace the opportunity to work with advanced technology and contribute to innovative logistics solutions.

Benefits

Career growth opportunities

Work with advanced technology

Inclusive culture

Responsibilities

• Monitor TDT hub and 3PL performance through daily inspections.
• Resolve operational issues timely with relevant stakeholders.
• Recommend changes to management for procedure improvements.
• Serve as point of contact for Customer Service TDT delivery hubs.
• Generate reports for hubs, franchisees, and couriers.
• Capture data into systems for accurate delivery updates.
• Ensure quality control of data.
• Perform other assigned duties.

Skills

Ability to read and write in English

Solid communication

Good working knowledge of MS Excel (advanced)

Basic math skills

Attention to detail

Problem-solving ability

Strong organisation skills

Education

Matric (Grade 12)

Tools

MS Outlook

Job description

Takealot Fulfilment Solutions (TFS) a division of Takealot Online (RF) (Pty) Ltd is looking for a highly talented Supply Chain Coordinator to join our team in Cape Town.

Join Our Mission at Takealot Fulfilment Solutions We Are TFS

Revolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence. We deliver 30 million orders annually empowering businesses and driving economic growth.

Who Were Looking For :

Innovative ambitious individuals ready to shape the future of e-commerce logistics. At TFS Uniquely You meets Powerfully Us where your individuality strengthens our collective mission.

You will report to the Order Fulfilment Manager :

Your responsibilities will include :

• Monitoring the TDT hub and 3PL performance by performing daily inspections
• Referring operational issues and / or problems in a timeous and effective manner to the relevant stakeholders for resolution
• Recommending changes to management and compliance management in order to improve procedures so that customer expectations are managed or exceeded
• Being point of contact for Customer Service TDT delivery hubs and 3PLs ensuring query resolution
• Report generation so that hubs the hubs franchisees and couriers are aware of their current performance
• Data capturing into the respective systems to ensure business and customers are up to date with deliveries
• Quality control of data
• Other duties and tasks as assigned

Competencies / Skills

• Ability to read and write in English and interpret written instructions
• Confidence in sharing information and providing feedback
• Solid communication
• Good working knowledge of internet browsers MS Excel (advanced) and MS Outlook
• Basic math skills and sound mathematical reasoning
• Must have an organised approach to task completion and great attention to detail
• Ability to solve problems by analysing variables and applying appropriate solutions learned through experience and proficiency in understanding the job
• Able to communicate with all levels of management
• Strong organisation skills
• Demonstrated ability to effectively complete work records with strong attention to detail.
• Ability to read and interpret data and draw valid conclusions
• Ability to work in a fast-paced environment
• Must be able to work weekends and overtime as required

Qualifications & Experience :

• Matric (Grade 12)

Why Join TFS :

• Purpose-driven impact : Transform lives through logistics innovation
• Advanced technology : Work with cutting-edge systems in a fast-paced environment
• Career growth : Thrive in an agile space that champions continuous improvement
• Inclusive culture : Your unique perspective drives extraordinary results
• A culture that celebrates individual uniqueness while championing the strength of togetherness.
• Be part of creating sustainable scalable solutions that make a difference across South Africas e-commerce landscape.

Be part of the extraordinary. Be part of TFS.

Takealot Fulfilment Solutions (TFS) is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.