Supply Chain Coordinator

MBA-Exchange.com; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading logistics firm in South Africa is looking for a diligent Order Fulfilment Associate to enhance e-commerce operations. The role involves ensuring high performance at delivery hubs, data interpretation, and maintaining a commitment to quality and detail. Matric qualification is required, along with strong communication skills. Join a team dedicated to revolutionizing the logistics landscape while supporting individual growth and inclusivity.

Benefits

Career growth opportunities

Inclusive workplace culture

Work with advanced technology

Qualifications

• Ability to read and write in English and interpret written instructions.
• Solid communication and organizational skills required.
• Capable of working in a fast-paced environment.

Responsibilities

• Monitor TDT hub and 3PL performance through daily inspections.
• Act as point of contact for customer service and delivery hubs.
• Gather data for reporting on performance metrics.

Skills

Communication skills

Problem-solving

Attention to detail

Data interpretation

Organizational skills

Math skills

Education

Matric (Grade 12)

Tools

MS Excel

MS Outlook

Job description

Join Our Mission at Takealot Fulfilment Solutions | We Are TFS

Revolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence. We deliver 30+ million orders annually, empowering businesses and driving economic growth.

Who We're Looking For:

Innovative, ambitious individuals ready to shape the future of e-commerce logistics. At TFS, "Uniquely You" meets "Powerfully Us", where your individuality strengthens our collective mission.

You will report to the Order Fulfilment Manager:

Your responsibilities will include:

• Monitoring the TDT hub and 3PL performance by performing daily inspections
• Referring operational issues and/or problems in a timeous and effective manner to the relevant stakeholders for resolution
• Recommending changes to management and compliance management in order to improve procedures so that customer expectations are managed or exceeded
• Being point of contact for Customer Service, TDT delivery hubs and 3PL's, ensuring query resolution
• Report generation, so that hubs, the hubs' franchisees and couriers are aware of their current performance
• Data capturing into the respective systems to ensure business and customers are up to date with deliveries
• Quality control of data
• Other duties and tasks as assigned

Competencies/Skills

• Ability to read and write in English and interpret written instructions
• Confidence in sharing information and providing feedback
• Solid communication
• Good working knowledge of internet browsers, MS Excel (advanced) and MS Outlook
• Basic math skills and sound mathematical reasoning
• Must have an organised approach to task completion and great attention to detail
• Ability to solve problems by analysing variables and applying appropriate solutions learned through experience and proficiency in understanding the job
• Able to communicate with all levels of management
• Strong organisation skills
• Demonstrated ability to effectively complete work records with strong attention to detail.
• Ability to read and interpret data and draw valid conclusions
• Ability to work in a fast‑paced environment
• Must be able to work weekends and overtime as required

Qualifications & Experience:

• Matric (Grade 12)

Why Join TFS:

• Purpose‑driven impact: Transform lives through logistics innovation
• Advanced technology: Work with cutting‑edge systems in a fast‑paced environment
• Career growth: Thrive in an agile space that champions continuous improvement
• Inclusive culture: Your unique perspective drives extraordinary results
• A culture that celebrates individual uniqueness while championing the strength of togetherness.
• Be part of creating sustainable, scalable solutions that make a difference across South Africa's e‑commerce landscape.

Be part of the extraordinary. Be part of TFS.

Takealot Fulfilment Solutions (TFS) is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.