Supply Chain And Logistics Published : 28 Oct 2025 Outbound Planner Khomanani Kempton Park, Sou[...]

Sandvik Group; Gauteng; On-site; ZAR 250 000 - 350 000; Full time

Job summary

A global engineering company in South Africa is seeking a motivated Outbound Planner to manage sales orders and improve supply chain processes. The ideal candidate has a degree in Logistics, 2-4 years of customer service experience in a warehouse environment, and proficiency in Microsoft Excel. This role offers a dynamic business setting with opportunities for professional development.

Benefits

Opportunities for professional development

Inclusive workplace culture

Qualifications

• 2 – 4 years experience in Customer Service in a warehouse / distribution / supply chain environment.
• Experience in managing internal and/or external customer accounts.
• Good working knowledge of international trade and freight processes.

Responsibilities

• Daily processing of all sales area purchase orders.
• Backorder management: daily review and resolution of outstanding orders.
• Weekly communication to Sales Areas on progress of all open orders.

Skills

Customer Service

Logistics

Supply Chain Management

Microsoft Office Excel

Problem solving

Education

Grade 12 Diploma / Degree in Logistics or Supply Chain Management

Tools

Syspro

Job description

About the role

At Rock Processing we're passionate about development and advanced technology, and we always aim to offer the best possible experience for our customers in a sustainable way.

We are looking for a motivated and focused individual to join our team as our Outbound Planner.

Purpose of the role

Responsible for the processing of Capital Sales and After Market Screening Solutions orders, Internal Workflow and the interface with Sales Areas.

Responsibilities

• Daily processing of all sales area purchase orders.
• Daily publishing of orders to the relevant operations according to Order Type.
• Daily processing of purchase requisitions for buy‑out items.
• Daily processing of job files for aftermarket manufactured items.
• Reporting item code related issues to Product Development.
• Reporting stock related issues to the Inventory team.
• Execute cancellation of orders based on customer requests.
• Work with Inventory, Purchasing, Warehouse and Freight teams to source, arrange and dispatch items.
• Resolve order issues such as incorrect address, shipping instructions, incoterms.
• Backorder management: daily review and resolution of outstanding orders in Manufacturing, Production, Warehouse and Invoicing.
• Daily reviewing and expediting of unit down orders and urgently requested orders.
• Weekly review of incomplete orders in the warehouse and follow up with responsible department.
• Weekly communication to Sales Areas on progress of all open orders.
• Processing of returns and initiating requests for credits.
• Regular updates to Sales Area on progress of all open orders as per agreed timelines.
• Proactively resolve sales order issues related to invoicing.

EHS Responsibilities

• Comply with Rock Processing SHEQ management system.
• Live the Sandvik EHS culture.

Qualifications & Experience

• Completed Grade 12 Diploma / Degree in Logistics or Supply Chain Management or related field.
• 2 – 4 years experience in Customer Service in a warehouse / distribution / supply chain environment.
• Experience in managing internal and/or external customer accounts.
• Good working knowledge of international trade and freight processes.
• Prior Syspro working experience is beneficial.

Other Requirements & Competencies

• Proven ability to work efficiently within a supply chain environment and complete duties autonomously.
• Effective communication, liaison and negotiation with a range of stakeholders.
• Commitment to excellence and timeliness in internal client service.
• Positive attitude and willingness to learn.
• Strong focus on business and process execution / improvement.
• Proficient in Microsoft Office Excel.
• Exposure to environmental health and safety systems.
• Excellent written and oral communication skills.
• Ability to adapt to change.
• Lateral thinker and problem solver.

What is in it for you?

We offer you an interesting role in an international business environment, extraordinary products, great colleagues, and opportunities for your professional development.

At Sandvik, we believe that diversity of experience, perspective and background will lead to a better environment for our employees, our business and, thereby, our customers.

Application

Send your application as soon as possible as we will be evaluating candidates continuously, and no later than 05 November.