Overview
Introduction
Reporting into Supply Chain Manager. We are seeking a detail-oriented and organized individual to join our team as a Supply Chain & Sales Coordinator. This role involves building strong relationships with suppliers and distributors, processing customer/distributor orders, managing supplier orders, assisting with stock reconciliations, and negotiating shipping rates with forwarders.
Package & Remuneration
Paying up to R35K
Duties & Responsibilities
- Order Processing & sales administration
- Accurately input, process, and track customer/distributors orders
- Effectively and proactively communicate (weekly) order confirmations, updates, and delivery timelines to distributors
- Coordinate with suppliers efficiently to ensure timely order fulfilment
- Create and process purchase orders for suppliers
- Track supplier deliveries to ensure timely receipt of goods
- Build and maintain professional relationships with distributors and suppliers
- Address order-related inquiries, complaints, or issues promptly and professionally with the relevant department
- Assist with any new system implementation, maintenance and streamlining of processes
- Ensuring info on systems is updated and accurate at all times
- Perform regular stock reconciliations to identify discrepancies and resolve them efficiently
- Monitor inventory levels, flag shortages, and coordinate reordering with suppliers, as advised
- Check cost and selling prices and margins are approved and within target
- Maintain accurate records of stock movements and update inventory systems
- Work with freight forwarders and understand INCOTERMS
- Assist with submission of documentation for shipping or compliance requirements
- Price list updates and management
- All order forms to be updated with any changes on pricing or lines and communicated to distributors
- Distributors contact sheet to be updated and maintained
- Monthly stock recon and margin reports
Desired Experience & Qualification
- Experience in working with freight forwarders
- Preferred Qualifications - Degree/certificate in Supply Chain Management or a related field
- Min of 5 years' experience in manufacturing, logistics and supply chain is essential
- Experience in working with international suppliers and customers
- Familiarity with CRM or ERP systems. Experience in order processing, office administration, import/export knowledge and inventory management.
- Proficiency in Microsoft Office Suite (excel is required), strong computer skills
- Strong organizational skills and attention to detail
- Excellent verbal and written communication skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Knowledge of stock control and supplier order management processes
- Individual that is proactive and takes initiative
- Work well independently and as a team member
- Good work ethic and willingness to go the extra mile
- Experience in process improvement and efficiency initiatives