Student Advisor

Manpower; Gauteng; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading education provider in Midrand is seeking a Student Advisor to support prospective students through the enrolment process. The role involves managing applications, conducting consultations, and ensuring data integrity while achieving individual registration targets. Ideal candidates will have a relevant degree and at least two years of experience in sales consulting or customer relations.

Qualifications

• Experience in sales consulting or customer relations for at least 2 years.
• Proactive, target-driven mindset with a passion for helping others.

Responsibilities

• Achieve individual student registration and application targets.
• Respond to prospective student enquiries within 48 hours.
• Conduct structured consultations to guide leads.
• Capture and update student data in the information system.
• Follow up on unpaid applications to secure necessary documents.

Skills

Communication skills

Interpersonal skills

Time management

Sales consulting

Customer relations

Education

3-year Diploma or Bachelor's Degree in Business, Marketing, Public Relations, Communication

Job description

Are you passionate about education, driven by targets, and skilled in building relationships?

A leading provider in the education sector is looking for a Student Advisor in Midrand to support and guide prospective students through the enrolment process, ensuring a smooth and supportive journey from enquiry to registration. In this role, you'll be at the forefront of student recruitment, managing applications, conducting consultations, and maintaining data integrity — all while hitting individual registration targets and delivering exceptional customer service.

Key Responsibilities

• Achieve individual student registration and application targets as set by the Head of Student Recruitment.
• Respond to all prospective student enquiries via telephone and email within 48 hours.
• Conduct structured consultations and follow-ups to guide leads through the application process.
• Capture and update all student data accurately in the student information system (STASY).
• Follow up with unpaid or incomplete applications to secure necessary documents and pre‑registration payments.
• Conduct weekly follow-up calls to convert enquiries into applications and drive conversions.
• Maintain and manage key relationships with internal stakeholders and senior campus staff.
• Schedule and conduct regular meetings with prospective students and other key contacts.
• Ensure all communications are clear, professional, and aligned with brand standards.
• Uphold data integrity standards and ensure all leads and interactions are properly documented.

What You'll Bring

• A 3-year Diploma or Bachelor's Degree (NQF level 7) in Business, Marketing, Public Relations, Communication, or a related field.
• At least 2 years of experience in sales consulting or customer relations.
• Excellent communication and interpersonal skills, with the ability to build trust quickly.
• Strong administrative and time management abilities.
• A proactive, target‑driven mindset with a passion for helping others succeed.

Please note that only suitable candidates will be contacted.