Strategic Talent Management Account Lead

Lumenii; Gauteng; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A professional services company in Gauteng is seeking a Professional Services Account Manager to enhance strategic client relationships and ensure seamless service delivery. The role focuses on account growth, retention, and collaboration with internal teams. Ideal candidates have at least 10 years experience in HR or psychology and possess strong communication skills. This is a full-time position at a mid-senior level.

Qualifications

• 10+ years' experience in HR or Industrial/Organisational Psychology preferred.
• Proven experience in account management, sales, or a client-facing role.
• Excellent communication and negotiation skills, able to manage multiple priorities.

Responsibilities

• Develop and sustain long-term client relationships as the primary point of contact.
• Identify upsell/cross-sell opportunities; drive renewals on time.
• Work with internal teams to deliver on client expectations and quality standards.

Skills

Client Relationship Management

Sales Negotiation

Stakeholder Management

Strategic Thinking

Education

Registered Industrial and Organisational Psychologist / Psychometrist

Job description

A professional services company in Gauteng is seeking a Professional Services Account Manager to enhance strategic client relationships and ensure seamless service delivery. The role focuses on account growth, retention, and collaboration with internal teams. Ideal candidates have at least 10 years experience in HR or psychology and possess strong communication skills. This is a full-time position at a mid-senior level.