Strategic Key Account Manager, Logistics & Partnerships

DSV - Global Transport and Logistics; Gauteng; On-site; ZAR 60 000 - 80 000; Full time

Job summary

A leading logistics company in Gauteng is looking for a Key Account Manager to drive customer success through strategic account leadership and satisfaction excellence. The role involves collaborating with diverse stakeholders, managing key accounts in the logistics sector, and ensuring long-term retention and satisfaction. Candidates should have a Bachelor's degree and 5+ years in logistics or key account management. This position offers full-time employment in a dynamic environment.

Benefits

Dynamic work environment

Career growth opportunities

Qualifications

• 5+ years in the logistics industry, transport, or warehousing.
• 5+ years Key Account Management Experience in the logistics industry.

Responsibilities

• Lead structured customer engagement through high-value interactions.
• Collaborate across DSV’s global network for a unified customer experience.
• Champion customer satisfaction and retention.
• Drive value creation and commercial growth.

Skills

Verbal Communication

Written Communication

Active Listening

Negotiation Skills

Conflict Resolution

Strategic Thinking

Customer Service Orientation

Education

Bachelor’s Degree in Business Administration, Marketing, Sales, or related field

Tools

Microsoft Dynamics

Warehouse Management Systems

Transport Management Systems

Advanced Excel

PowerPoint

Job description

A leading logistics company in Gauteng is looking for a Key Account Manager to drive customer success through strategic account leadership and satisfaction excellence. The role involves collaborating with diverse stakeholders, managing key accounts in the logistics sector, and ensuring long-term retention and satisfaction. Candidates should have a Bachelor's degree and 5+ years in logistics or key account management. This position offers full-time employment in a dynamic environment.