Strategic Government Account Manager

RELX; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading information services company in Johannesburg seeks a dynamic Account Manager to manage government client relationships. Responsibilities include driving retention strategies, identifying growth opportunities, and collaborating with internal teams to ensure client satisfaction. This role requires a Bachelor's degree and 3-5 years of relevant experience. Join our team to make a significant impact and support our commitment to service excellence.

Qualifications

• Minimum of 3-5 years of experience in account management, preferably within the government sector.

Responsibilities

• Develop and maintain strong relationships with key government clients.
• Implement effective retention strategies to ensure high client satisfaction.
• Identify and pursue opportunities for account growth.
• Provide exceptional support to clients and resolve inquiries.
• Conduct market research to identify trends in the government sector.
• Prepare and present regular reports on account performance.
• Collaborate with internal teams for cohesive client management.

Skills

Strong interpersonal and communication skills

Proven ability to manage and grow client relationships

Excellent problem-solving and analytical abilities

Proficiency in CRM software and Microsoft Office Suite

Ability to work independently and as part of a team

Education

Bachelor's degree in Business, Marketing, or a related field

Job description

A leading information services company in Johannesburg seeks a dynamic Account Manager to manage government client relationships. Responsibilities include driving retention strategies, identifying growth opportunities, and collaborating with internal teams to ensure client satisfaction. This role requires a Bachelor's degree and 3-5 years of relevant experience. Join our team to make a significant impact and support our commitment to service excellence.