Strategic Financial Adviser & Client Growth

Old Mutual; Vanderbijlpark; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading financial services provider in Vanderbijlpark is looking for a Customer Service Representative to manage standard inquiries and enhance customer relationships. The role involves assessing compliance, managing customer data, and engaging in business development. Ideal candidates will have NQF Level 5 qualifications and strong communication skills. This position emphasizes a commitment to customer satisfaction and operational excellence.

Qualifications

• Experience in customer service is essential.
• Ability to communicate effectively with customers.
• Skills in consultative selling and managing customer feedback.

Responsibilities

• Handle standard customer service inquiries.
• Assess compliance with established standards.
• Receive and assist visitors with information requests.

Skills

Consultative Selling

Customer Feedback Management

Customer-Focused

Sales Software

Education

NQF Level 5 - Higher, Advance or Occupational Certificate or equivalent

Job description

A leading financial services provider in Vanderbijlpark is looking for a Customer Service Representative to manage standard inquiries and enhance customer relationships. The role involves assessing compliance, managing customer data, and engaging in business development. Ideal candidates will have NQF Level 5 qualifications and strong communication skills. This position emphasizes a commitment to customer satisfaction and operational excellence.