Strategic Client Partner — Growth & Retention

Edge Executive Search Group; Johannesburg; On-site; ZAR 360 000 - 480 000; Full time

Job summary

A global consulting agency in Johannesburg is seeking a Customer Manager to nurture client partnerships and drive sales through effective engagement. The ideal candidate will excel in managing relationships with a diverse customer base, converting dormant accounts, and achieving sales targets in a dynamic environment. Excellent interpersonal and negotiation skills are essential for success in this role.

Qualifications

• Solid experience in sales or customer management.
• Proven ability to close deals confidently.
• Experience in building long-term customer relationships.

Responsibilities

• Maintain and grow a diverse customer base.
• Engage proactively with customers through calls and meetings.
• Convert dormant accounts into active customers.

Skills

Sales experience

Interpersonal skills

Negotiation skills

Stakeholder management

Organizational skills

Customer-centric mindset

Tools

Microsoft Office

CRM tools

Job description

A global consulting agency in Johannesburg is seeking a Customer Manager to nurture client partnerships and drive sales through effective engagement. The ideal candidate will excel in managing relationships with a diverse customer base, converting dormant accounts, and achieving sales targets in a dynamic environment. Excellent interpersonal and negotiation skills are essential for success in this role.