Strategic Account Manager | Fintech Growth

Yoco; Johannesburg; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A fintech company in Johannesburg is seeking a mid-level Account Manager to manage a portfolio of top-performing merchants. The ideal candidate will have 2 - 4 years of B2B account management experience and strong interpersonal skills. Responsibilities include building relationships, identifying growth opportunities, and monitoring performance metrics. Competitive compensation and a collaborative work environment offered.

Qualifications

• 2 - 4 years of B2B account management experience.
• Demonstrated ability to manage commercial relationships.
• Experience in fintech, payments, and POS is advantageous.

Responsibilities

• Build and maintain strong relationships with merchants.
• Develop understanding of each merchant’s business model.
• Identify and close upsell and cross-sell opportunities.
• Monitor portfolio performance and merchant engagement.

Skills

B2B account management experience

Strong interpersonal skills

Analytical mindset

Proficiency in CRM tools

Negotiation skills

Job description

A fintech company in Johannesburg is seeking a mid-level Account Manager to manage a portfolio of top-performing merchants. The ideal candidate will have 2 - 4 years of B2B account management experience and strong interpersonal skills. Responsibilities include building relationships, identifying growth opportunities, and monitoring performance metrics. Competitive compensation and a collaborative work environment offered.