Store Team Leader — Drive Sales & Service Excellence

Elex Academic Bookstore; Pretoria; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading academic bookstore in Pretoria is seeking an experienced Store Manager to oversee operations. Responsibilities include managing sales staff, maintaining inventory, resolving customer issues, and developing supplier relationships. Candidates should have a diploma and a minimum of 4 years in customer service and retail experience. This position offers a temporary-to-permanent contract over 12 months.

Qualifications

• Minimum 4 years of experience in customer service.
• Minimum 4 years of experience in retail.
• Ability to train and guide a team.

Responsibilities

• Supervise sales staff and ensure excellent customer service.
• Maintain accurate inventory levels and restock shelves.
• Analyze sales data to implement growth strategies.

Skills

Customer Service

Team Leadership

Inventory Management

Education

Diploma

Job description

A leading academic bookstore in Pretoria is seeking an experienced Store Manager to oversee operations. Responsibilities include managing sales staff, maintaining inventory, resolving customer issues, and developing supplier relationships. Candidates should have a diploma and a minimum of 4 years in customer service and retail experience. This position offers a temporary-to-permanent contract over 12 months.