Store Supervisor- Umlazi Mega City (Durban)

HomeChoice Holdings Limited; Durban; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A retail company in Durban seeks a Store Supervisor to manage administrative procedures and ensure compliance with operational standards. Candidates must have a minimum of 10 years' experience in Compliance and Admin Management, along with a Grade 12 education. The role involves driving efficiencies, managing stock and cash procedures, and ensuring health and safety compliance.

Qualifications

• Minimum 10 years’ experience in Compliance and Admin Management.
• Not debarred or declared unfit in terms of the FAIS Act.

Responsibilities

• Coordinate and manage all administrative procedures.
• Drive operational efficiencies and implement cash handling procedures.
• Ensure compliance with health and safety regulations.

Skills

Energy and positive attitude

Persuasive skills

Excellent communication skills

Strong analytical ability

Resilience and adaptability to change

Education

Grade 12 / Matric / NQF 4

Job description

Job title: Store Supervisor- Umlazi Mega City (Durban)

Job Location: KwaZulu-Natal, Durban

Deadline: December 05, 2025

Description

The ideal candidate will be responsible to coordinate and manage all administrative procedures and systems ensuring a strong internal control environment through the implementation of policies; procedures, Standard Operational Procedures and Self Audit process.

What you will love doing in this role

• Drive Operational Efficiencies:
  • Plan and execute financial stock takes.
  • Ensure showroom processes (inventory, receiving, and frontline) adhere to legal regulations.
  • Align showroom merchandise with the current product catalogue.
  • Merchandise products according to visual guidelines.
  • Manage showroom productivity across all areas to drive sales.
  • Develop timely action plans to address and resolve deficiencies.
• Stock Management:
  • Ensure efficient stock control processes to maintain optimal stock levels.
  • Oversee stock taking and counts within the store
• Cash Management:
  • Implement efficient cash handling procedures (counting, recounting, reconciling discrepancies, making deposits).
  • Investigate cash shrinkage, counterfeit currency, and discrepancies in safe and bank balances.
  • Reduce cash exposure to prevent robberies and burglaries.
  • Track cash flow between POS and the safe.
• People Management:
  • Provide training on internal controls and educate staff on store risks.
  • Offer coaching and guidance to maximize efficiency and ensure compliance.
• Reporting:
  • Deliver timely reports on the internal control framework and address deficiencies.
• Health and Safety Compliance:
  • Ensure adherence to health and safety regulations in the store

Requirements

• Grade 12 / Matric / NQF 4 - Minimum (Required)
• Min 10 years’ experience in Compliance and Admin Management
• Must not be currently debarred or declared not fit and proper in terms of the FAIS Act

What we will love about you

• We love your energy and positive attitude.
• We love your persuasive skills.
• We love your ability to work both independently and as part of a team.
• We love your excellent communication skills.
• We love your strong analytical ability and attention to detail.
• We love your resilience and adaptability to change.

Behaviors we love

Wow my customer

• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight-led solutions my customers need

Treat the business as my own

• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time

Play as a team

• Be helpful
• Be inclusive
• Find the fun