Store Specialist : Beauty Coty (Based In East Rand Mall)

Woolworths; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail company in Johannesburg is seeking a Store Specialist in Beauty to provide exceptional customer service and ensure sales targets in a dynamic retail environment. Candidates should possess Grade 12 or equivalent and relevant experience in the Retail/FMCG industry. This permanent position offers opportunities to engage clients and contribute to the success of the beauty department.

Qualifications

• Exceptional customer service skills for internal and external customers.
• Experience in Retail/FMCG industry.
• Versatile communication and decision-making skills.

Responsibilities

• Provide exceptional customer service in beauty.
• Ensure sales targets are met.
• Monitor stock and ticketing for selling opportunities.
• Maintain hygiene and safety standards.
• Process transactions efficiently.

Skills

Customer service

Sales knowledge

Communication skills

Product knowledge

Time management

Education

Grade 12 or equivalent NQF level

Job description

STORE SPECIALIST: BEAUTY COTY (BASED IN EAST RAND MALL)

Listing reference: woolw_001349

Listing status: Online

Apply by: 22 October 2025

Position summary

Industry: FMCG & Supply Management

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Johannesburg

Contract: Permanent

Remuneration: Market Related

EE position: No

Introduction

To deliver exceptional customer service in a specialised beauty environment

• Provide exceptional customer service to internal and external customers.
• Ensure that sales in Beauty are in line with agreed targets by providing solutions and alternatives to customers on options, products and services.
• Monitor, control and display stock and related ticketing with relevant reports to ensure availability and maximum selling opportunities.
• Demonstrate in-depth product knowledge and policy understanding to enable high service and operational standards.
• Uphold shop-keeping standards in terms of hygiene and safety to ensure a neatly organised department
• Process till transactions efficiently and effectively
• Execute all shrinkage related tasks to contribute to minimum losses.
• Maintain high standards of self-discipline in relation to dress code, personal hygiene, time-keeping and attendance
• Participate and contribute in all team related tasks and activities
• Preferably Grade 12 or equivalent NQF level
• Available and flexible to work different shifts
• Relevant years of experience in the Retail/FMCG industry
• Versatile communication Skills.
• Develop plans for work to be done by self and others.
• Sets goals and objectives to be achieved within a set timeframe.
• Anticipates and responds to customers' needs fast and effectively.
• Makes decisions and takes action consistent with the organisation’s ethics and values, even in the absence of popular support.
• Effectively challenges the way things are traditionally done and comes up with new ideas.
• Proactively engages and attracts the client into buying the product or service.
• Possesses detailed product knowledge, and proactively advise on benefits and uses of the product.