Store Operations Leader: Drive Sales & Experience

Clicks Group Limited; Gauteng; On-site; ZAR 450 000 - 600 000; Full time

Job summary

A prominent retail company in South Africa is seeking a Store Manager to ensure efficient operations and drive financial performance. The ideal candidate will have at least 5 years of management experience in a retail or FMCG environment, a strong background in financial management, and the ability to lead and develop a diverse team. This role emphasizes customer service excellence and achieving sales targets in line with the company’s values.

Qualifications

• Minimum 5 years' experience in a store management role within a retail/FMCG environment.
• Experience handling an annual turnover of at least R50 million.
• Extensive people management experience.

Responsibilities

• Ensure efficient store operation and service excellence.
• Drive financial performance and manage operational activities.
• Maintain in-store visual merchandising and presentation standards.
• Oversee effective employee management and development.
• Execute customer service initiatives and manage stakeholder relationships.

Skills

Leadership

Planning and Organising

Problem-solving

Customer Orientation

Communication

Financial Acumen

Education

Grade 12 (Maths 50% and English 50%)

B. Degree or Diploma in retail / finance management, pharmacy or related

Job description

A prominent retail company in South Africa is seeking a Store Manager to ensure efficient operations and drive financial performance. The ideal candidate will have at least 5 years of management experience in a retail or FMCG environment, a strong background in financial management, and the ability to lead and develop a diverse team. This role emphasizes customer service excellence and achieving sales targets in line with the company’s values.