Store Manager

PEP; Pietermaritzburg; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A retail company based in Pietermaritzburg is seeking a Store Manager to lead a dynamic team and meet business KPIs. Responsibilities include driving sales, managing stock and costs, and ensuring high store standards. Candidates should have at least a Grade 12 qualification, relevant experience in retail leadership, and excellent communication skills. The role demands a passion for retail and the ability to work in a fast-paced environment. Retail hours apply.

Qualifications

• Must have Grade 12 qualification.
• Experience in a retail leadership role preferred.
• Proficient in English communication.

Responsibilities

• Lead a store team to achieve business KPIs.
• Focus on customer service and store standards.
• Minimise stock loss through strong security measures.

Skills

Customer service focus

Interpersonal skills

Leadership skills

Communication skills

Education

Grade 12

Relevant tertiary education in business/retail

Tools

Microsoft Office

Google GSuite

Job description

Purpose of Position

Leading a store team to meet business KPIs including driving sales, cost control, mitigating risks and stock loss, administration and ensuring world class store standards.

Responsibilities

• Increase sales by focusing on customer service and world‑class store standards, maintenance of the store image, stock management and promotional implementation
• Stock loss is minimised by having a healthy store culture and following security measures, stock and cash handling procedures
• Manage cost according to the company low cost culture by driving efficiencies in the store
• Ensure administrative duties within the store are done according to the company guidelines
• Leading a dynamic team of Dynamos – taking responsibility for team training, coaching and performance
• Standards – maintain general health, safety and housekeeping standards

Job Requirements

• Grade 12
• Proficient in English
• Relevant tertiary education – a degree/diploma in a business/retailljiv related field would be an advantage
• Ideally 1–2 years experience in a retail environment within a leadership role

• Computer Literate (Microsoft and/or Google GSuite – will be an advantage)

Attributes Required

• A passion for retail is essential to deliver a world‑class customer experience
• Demonstrate integrity and willingness to go the extra mile
• Strong inan interpersonal, communication and leadership skills
• Strong Managerial capabilities – ability to plan, lead, organise and control
• Ability to work under pressure in a fast‑paced environment
• Willing to work retail hours

Closing Date: 28 January 2026

Internal Development Pool Candidates will be given preference.

PEP strives for equal opportunity in terms of its employment equity guidelines.

If you do not hear from us within 4 weeks of the closing date of this position, please regard your application as being unsuccessful.