Store Manager

Truworths; Cape Town; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A fashion retail company in Cape Town is seeking a Store Manager who is self-motivated and possesses retail management experience. The role includes overseeing daily operations, managing stock and expenses, and ensuring excellent customer service. Candidates should have 3–5 years of experience in fashion retail and strong leadership and planning skills. Proficiency in Excel and Word is required. This is a chance to grow your career in a fast-paced retail environment.

Qualifications

• 3–5 years’ experience in managing a fashion retail store.
• Proven track record in successfully managing a fashion retail store.

Responsibilities

• Oversee the day-to-day running of the store.
• Manage stock losses and shrinkage.
• Drive turnover to meet targets.
• Maintain visual appeal of the store.
• Control expenses and ensure excellent customer service.
• Conduct daily and weekly check lists.

Skills

Retail management experience

Leadership skills

Customer service orientation

Planning and organizational skills

Administration skills

Communication skills

Education

Matric or equivalent qualification

Tools

Excel

Word

Job description

Job Description

We are looking for a self‑motivated individual with proven retail management experience and the ability to work within a fast‑paced, ever‑changing environment. Here is your opportunity to shine within a challenging role where you can grow your career, inspire and motivate others

Key Responsibilities

• Day‑to‑day running of the store
• Managing stock losses to make sure shrinkage is in line with the Company target
• Driving turnover to ensure daily, weekly and monthly targets are met
• Maintaining the visual appeal of the store
• Controlling expenses
• Providing world class customer service and ensuring that customer needs are met
• Ensuring recruitment, training, performance management and employee relations needs of staff are met
• Conducting daily, weekly and monthly check lists
• Making sure that staff adhere to the policies and procedures
• Conducting and supervising hanger counts
• Conducting regular spot checks at the service desk
• Conducting spot checks at the fitting rooms

Qualifications and Experience

• Matric or equivalent qualification
• 3‑5 years’ experience in managing a fashion retail store
• Proven track record in successfully managing a fashion retail store

Competencies

• Computer literate (Excel, Word)
• Behavioral excellent administration skills
• Good planning and organizational skills
• Strong leadership and motivational skills
• Customer Service orientated sales focused and target driven
• Ability to communicate effective at all levels