Store Manager – SSSM

Armstrong Appointments; Benoni; On-site; ZAR 400,000 - 500,000; Full time

Job summary

A leading recruitment agency is seeking store managers for locations in Benoni and Springs. Candidates should possess retail management experience and have strong leadership skills. Responsibilities include day-to-day store operations, compliance with policies, and achieving customer service excellence. A driver's license and reliable transport are required for this role.

Qualifications

• Previous experience in retail and management is essential.
• Clear criminal record required.
• Driver’s license and reliable transport needed.

Responsibilities

• Manage day-to-day running of the stores.
• Ensure compliance with company policies.
• Manage staff and ensure customer service excellence.

Skills

Staff management

Customer service

Stock control

Communication

Leadership

Education

Grade 12 or equivalent qualification

Tools

Word

Excel

Outlook

Job description

Overview

Main job function

Our client is looking to appoint store managers to join our ever-growing team in some of the following areas: Benoni and Springs. As our stores are owner operated, store managers report directly to the owners and act as the owner’s representatives in the stores. We expect our store managers to take care of the stores as if it were their own stores. Our store managers usually have assistant managers, supervisors, and general staff to assist them in their tasks.

Responsibilities

• Day-to-day running of the stores
• Staff management and discipline
• Stock control
• Shrinkage prevention and stock loss prevention
• Ensuring customer service excellence
• Ensuring operational requirements are met
• Ensuring store compliance with company policies and procedures
• Ensuring compliance with relevant legislation
• Ensuring effective implementation of campaigns and promotions
• Ensuring store admin is always up to date
• Ensuring good housekeeping and merchandising

Minimum criteria

• Grade 12 or equivalent qualification
• Previous experience in retail and management is essential
• Contactable references
• Clear criminal record
• Driver’s license and own reliable transport
• Computer literate with good proficiency in Word, Excel, and Outlook
• Willing and able to work retail hours

Advantageous criteria

Qualification in retail, management, or similar fields

Previous experience in stationery, arts & crafts, or book industries

Key qualities and competencies

• Good communicators – written and verbal
• Good interpersonal skills
• Leaders who lead by example and motivate employees
• Working effectively with a diverse team from different cultures and backgrounds
• Passion for and understanding of the retail environment
• Customer service champions!
• Energetic, motivated, and innovative
• Seeing potential in their employees and growing them in our company

A Consultant will be in touch if you are shortlisted for the position. Please consider your application unsuccessful should you not have been contacted within 2 weeks. We will keep your CV on our database and contact you should you match the criteria of any other vacancies.