Store Manager Sheet Street Silverton

Mr Price Group; Pretoria; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading retail company in Gauteng, Pretoria is seeking a Store Manager to oversee daily operations, enhance customer experience, and lead a team. The ideal candidate will have a Grade 12 qualification, 3+ years of relevant management experience, and strong skills in sales and customer service. Proficiency in MS Office is required. This role offers an opportunity to drive sales performance and ensure compliance with company policies.

Qualifications

• 3 Years’ of Store or Assistant Store Management experience preferably in a similar style of retail store.
• Proficient in MS Office.
• Strong sales and service management skills.

Responsibilities

• Lead and manage daily operations to achieve store targets.
• Analyse sales reports to drive performance improvements.
• Ensure customer experience processes are maintained.

Skills

Leadership

Sales management

Communication skills

Stock management

Customer service

Team development

Budgeting

Retail understanding

Education

Grade 12

Tools

MS Office

Job description

Job title : Store Manager Sheet Street Silverton

Job Location : Gauteng, Pretoria

Deadline : November 23, 2025

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Job Description

Lead and manage the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.

Responsibilities

Stock Management

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorize write-offs, breakages, recalls, and returns.

Sales Growth & Profitability

• Analyse sales & profitability reports in-store to collaborate with management on required operational action plans, increase sales performance, and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to the support center and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness. This may include in-store marketing, competitor shopping, partnering / participating in local events, and driving new accounts / memberships per targets (if applicable).

Risk Management

• Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security, etc.) to ensure and enforce overall compliance with policies and procedures.

Customer Experience Management

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping, etc.) to meet customer service standards.

Leadership & Development

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching, and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.

Qualifications

• Grade 12
• 3 Years’ of Store or Assistant Store Management experience preferably in a similar style of retail store.
• Sales & service management.
• Budgeting.
• You are proficient in MS Office
• Communication skills.
• Retail trade.
• Brand, customer & product understanding.
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