Store Manager, Retail

iStore South Africa; Cape Town; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading Apple Premium Reseller in Cape Town seeks an experienced iStore Manager. You will oversee store operations, ensure teams perform at their best, and create a valued experience for customers. Ideal candidates must have extensive leadership experience, a completed Matric, and a proven track record in retail operations. This position offers opportunities to exceed financial and developmental targets while leading a dynamic team in a fast-paced environment.

Qualifications

• 5+ years of experience leading large teams in retail.
• Proven track record of driving store targets and results.
• Experience in compiling reports on store performance.

Responsibilities

• Responsible for store operations and performance.
• Lead team to ensure optimal performance and customer experience.
• Achieve or exceed unit, financial, and developmental targets.

Skills

Leadership

Customer experience

Fast-paced environment adaptability

Matrix management capability

Retail operations knowledge

Education

Completed Matric

Tertiary Qualification

Job description

Job Description

iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 40 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.

As the iStore Manager, you are at the steer of our helm. You would be responsible and accountable for the store and all its operations.

You would lead the teams to ensure they perform at their best, and ensure both your team and your customers have a valued experience. You would be responsible for the Store to achieve or exceed its unit, financial and developmental targets.

Your store would need to be synonymous with anything Mac in the customers eyes.

You Need To Have

• A Completed Matric (Tertiary Qualification would be advantageous)
• 5+ years leading large teams in a complex and high turnover environment
• Matrix management capability to ensure co-operation across business functions
• Proven ability to work in a fast-paced environment, desire to learn quickly, being agile and nimble whilst thinking strategically
• Understanding corporate strategic direction and targets
• Proven track record of excellent customer experience
• Experience in compiling report on store performance.
• Proven track record of driving Store targets and results
• Retail operations experience and knowledge

Please apply today! Apply