Store Manager

PEP; George; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A retail company in George, Western Cape, is seeking a Store Manager to lead a team in achieving business goals. This role focuses on enhancing customer service, managing costs, and ensuring compliance with store standards. Candidates should have Grade 12 and ideally 1-2 years of retail leadership experience. Strong leadership, communication, and interpersonal skills are essential. The position involves working under pressure and adhering to retail hours, offering a dynamic work environment.

Qualifications

• 1-2 years experience in a retail environment within a leadership role.
• Demonstrated integrity and willingness to go the extra mile.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Increase sales by focusing on customer service and store standards.
• Minimise stock loss through healthy store culture and security measures.
• Lead and train a dynamic team to meet business KPIs.

Skills

Customer service

Leadership

Interpersonal skills

Communication

Education

Grade 12

Tertiary education in business/retail

Tools

Microsoft Office

Google GSuite

Job description

Job Location

George, Western Cape, South Africa

Application Deadline

February 12, 2026

Job Description

• PURPOSE OF POSITION: Leading a store team to meet business KPIs including driving sales, cost control, mitigating risks and stock loss, administration and ensuring world class store standards.

RESPONSIBILITIES

• Increase sales by focusing on customer service and world‑class store standards, maintenance of the store image, stock management and promotional implementation.
• Stock loss is minimised by having a healthy store culture and following security measures, stock and cash handling procedures.
• Manage cost according to the company low cost culture by driving efficiencies in the store.
• Ensure administrative duties within the store are done according to the company guidelines.
• Leading a dynamic team of Dynamos - taking responsibility for team training, coaching and performance.
• Standards - maintain general health, safety and housekeeping standards.

Job Requirements

• Grade 12
• Proficient in English.
• Relevant tertiary education - a degree/diploma in a business/retail related field would be an advantage.
• Ideally 1‑2 years experience in a retail environment within a leadership role.
• Computer Literate (Microsoft and/or Google GSuite - will be an advantage).

ATTRIBUTES REQUIRED

• A passion for retail is essential to deliver a world‑class customer experience.
• Demonstrate integrity and willingness to go the extra mile.
• Strong interpersonal, communication and leadership skills.
• Strong Managerial capabilities - ability to plan, lead, organise and control.
• Ability to work under pressure in a fast‑paced environment.
• Willing to work retail hours.