Store Manager - Pep - 8285 - Mthatha Madeira St. (Mthatha) (Umtata)

PEP; Mthatha; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading retail company in Mthatha is seeking a Store Manager to drive sales and lead a dynamic team to achieve business KPIs. You will oversee stock management, ensure top-notch customer service, and maintain high store standards. Ideal candidates will have at least 1-2 years' experience in retail leadership and relevant qualifications. Retail hours will be required.

Qualifications

• Proficient in English.
• 1-2 years experience in a retail leadership role.
• Computer literate.

Responsibilities

• Increase sales by enhancing customer service and store standards.
• Minimize stock loss through proper culture and security protocols.
• Manage costs according to company efficiency guidelines.
• Oversee administrative tasks as per company policies.
• Train and coach a dynamic store team.
• Maintain health, safety, and housekeeping standards.

Skills

Customer service focus

Stock management

Team training

Communication skills

Leadership skills

Education

Grade 12

Degree/diploma in business/retail

Tools

Microsoft Office

Google GSuite

Job description

Job title : Store Manager - Pep - 8285 - Mthatha Madeira St. (Mthatha) (Umtata)

Job Location : Eastern Cape, Mthatha

Deadline : December 05, 2025

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Description

PURPOSE OF POSITION : Leading a store team to meet business KPIs including driving sales, cost control, mitigating risks and stock loss, administration and ensuring world class store standards.

RESPONSIBILITIES :

• Increase sales by focusing on customer service and world-class store standards, maintenance of the store image, stock management and promotional implementation
• Stock loss is minimised by having a healthy store culture and following security measures, stock and cash handling procedures.
• Manage cost according to the company low cost culture by driving efficiencies in the store.
• Ensure administrative duties within the store are done according to the company guidelines.
• Leading a dynamic team of Dynamos - taking responsibility for team training, coaching and performance.
• Standards - maintain general health, safety and housekeeping standards

JOB REQUIREMENTS :

• Grade 12
• Proficient in English.
• Relevant tertiary education - a degree / diploma in a business / retail related field would be an advantage.
• Ideally 1-2 years experience in a retail environment within a leadership role.
• Computer Literate (Microsoft and / or Google GSuite - will be an advantage).

ATTRIBUTES REQUIRED :

• A passion for retail is essential to deliver a world-class customer experience.
• Demonstrate integrity and willingness to go the extra mile.
• Strong interpersonal, communication and leadership skills
• Strong Managerial capabilities - ability to plan, lead, organise and control.
• Ability to work under pressure in a fast-paced environment.
• Willing to work retail hours.

Closing Date : 11 November 2025