Store Manager Miladys Paarl Mall

Mr Price Group; Paarl; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading retail company is seeking a Store Manager in Paarl to oversee daily store operations, manage stock, and enhance customer experience. The role requires a minimum of 3 years of managerial experience and strong skills in sales management, communication, and team leadership. This is an excellent opportunity for a driven individual to make an impact in a dynamic retail environment.

Qualifications

• 3 years of experience in a store managerial position.
• Strong sales and service management skills.
• Good computer literacy and communication skills.

Responsibilities

• Lead and manage the daily operations of the store.
• Ensure stock management and maintenance standards.
• Drive team to achieve store KPIs and operational strategy.

Skills

Sales & service management

Communication skills

Computer literacy

Retail trade

Brand, customer & product understanding

Education

Grade: 12 (NQF Level 4) or equivalent

3 Years’ experience in a store managerial position

Job description

We’re looking for a strong, vibrant, and self-disciplined Store Manager to lead and manage the daily operations of a store to ensure that the overall objectives, store targets, and customer service standards are met and exceeded.

Responsibilities

A day in your life

Stock Management

• Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
• Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
• Oversee the overall maintenance of the stockroom to meet housekeeping standards.
• Authorize write-offs, breakages, recalls, and returns.

Sales Growth & Profitability

• Analyze sales & profitability reports in-store to collaborate with management on required operational action plans, increase sales performance, and monitor store expenditure.
• Review and keep abreast of in-store product performance to provide feedback to the support center and enhance sales.
• Identify and propose new opportunities to increase sales and brand awareness. This may include in-store marketing, competitor shopping, partnering/participating in local events, and driving new accounts/memberships per targets (if applicable).

Risk Management

• Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security, etc.) to ensure and enforce overall compliance with policies and procedures.

Customer Experience Management

• Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping, etc.) to meet customer service standards.

Leadership & Development

• Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
• Identify & drive training, coaching, and development needs with a focus on talent management and succession planning.
• Recruit, administer & manage performance in accordance with company policies and procedures.

Qualifications

• Grade: 12 (NQF Level 4) or equivalent
• 3 Years’ experience in a store managerial position.
• Sales & service management.
• Computer literacy.
• Communication skills.
• Retail trade.
• Brand, customer & product understanding.

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.