Store Manager - Marine Parade

Pedros; Durban; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A local restaurant in Durban seeks a manager to oversee overall operations, maintain food quality, manage stock, and ensure customer satisfaction. The ideal candidate should have at least 1 year of experience in restaurant and fast-food service, with strong management and organizational skills. Experience with GAAP/Micros is preferred. This role offers a dynamic work environment and opportunities for growth.

Qualifications

• Minimum 1 year of restaurant and fast-food service experience.
• Experience with GAAP/Micros is advantageous.
• Strong management and organizational skills.

Responsibilities

• Oversee operation of the restaurant/take-away.
• Maintain quality standards and manage stock control.
• Handle customer complaints and manage staff.

Skills

Customer Service

Problem-solving

Organizational skills

Management skills

Verbal communication

Tools

GAAP/Micros

Job description

Job Description

DUTIES AND RESPONSIBILITIES

• Overseeing overall operation of the restaurant/ take-away
• Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
• Overseeing and managing stock control, purchasing and orders
• Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
• Maximising profitability and meeting sales and GP% targets, including motivating staff
• Managing staff including discipline and work rosters
• Work within a team and drive the restaurant/take-away forward
• Ensuring compliance with health and safety regulations

Requirements

• Restaurant and Fast-Food Service experience. Minimum 1-year related experience required
• GAAP/ Micros experience and knowledge - advantageous
• Management skills
• Organizational skills
• Customer Service and good verbal communication skills
• Problem-solving skills

Apply