Store Manager- Lenasia

Job Placements; Gauteng; On-site; ZAR 250 000 - 350 000; Full time

Job summary

A dynamic retail company in Gauteng seeks a Store Manager to enhance operational excellence and develop teams. This role requires a results-driven leader, effective in driving sales, managing inventory, and delivering exceptional customer experiences. Candidates should have strong leadership abilities, experience in retail management, and a commitment to training and developing staff for peak performance. Join us to foster a customer-first culture and ensure a thriving retail environment.

Qualifications

• Experience in retail management and exceptional leadership skills.
• Ability to drive store performance and motivate a team.
• Strong customer service orientation and problem-solving skills.

Responsibilities

• Drive store performance to achieve and exceed sales targets.
• Oversee inventory controls and ensure effective stock management.
• Ensure exceptional customer experiences and resolve complaints.

Skills

Leadership

Customer service

Retail management

Inventory control

Job description

Are you a results‑driven leader with a passion for retail and people development? Join our dynamic team as a Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth.

Key Responsibilities

Operational Management

Drive store performance to achieve and exceed sales targets.

Maximise income streams through effective promotion of add‑ons, GP, and other revenue channels.

Ensure consistent implementation of merchandising and marketing standards.

Attract and retain a strong and loyal customer base.

Inventory Management

Oversee inventory controls and ensure effective stock management.

Monitor store performance in line with stock availability and customer demand.

Customer Service

Ensure exceptional customer experiences that exceed expectations.

Review and act on Mystery Shopper reports and customer feedback.

Resolve product and service‑related complaints quickly and effectively.

Lead by example in reinforcing a customer‑first culture among staff.

People Management

Train, develop and motivate staff to reach full potential.

Plan for succession and promote internal growth.

Manage performance consistently and fairly.