Store Manager: Lead Sales & WOW Customer Experience

Toys R Us and Babies R Us South Africa; Gauteng; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading toy retailer in South Africa seeks a passionate and dynamic Store Manager. The role involves achieving sales targets, providing exceptional customer service, and managing retail operations efficiently. Candidates must have at least 3 years in retail and 2 years of management experience. Benefits include a provident fund and bonus incentives. Join our team to create a fantastic shopping experience for customers of all ages.

Benefits

Provident Fund

Discretionary Bonus

Incentive Bonus

Shrinkage Bonus

Sales Bonus

Qualifications

• Minimum of 3 years’ experience in a retail environment.
• At least 2 years' management experience.
• Must have own or reliable transport for shift work.

Responsibilities

• Achieve growth and hit sales targets.
• Manage, mentor, and lead staff effectively.
• Enforce and implement customer service standards.
• Handle customer complaints professionally.
• Schedule and assign employee tasks.

Skills

Staff management

Customer service excellence

Sales strategy implementation

Problem-solving

Education

Matric Certificate

Job description

A leading toy retailer in South Africa seeks a passionate and dynamic Store Manager. The role involves achieving sales targets, providing exceptional customer service, and managing retail operations efficiently. Candidates must have at least 3 years in retail and 2 years of management experience. Benefits include a provident fund and bonus incentives. Join our team to create a fantastic shopping experience for customers of all ages.