Store Manager - Lead Sales, People & Customer Experience

The Foschini Group; Oos-Kaap; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading retail company in Queenstown is seeking a dedicated Store Manager. In this role, you will drive sales, manage stock, and lead a team to ensure customer satisfaction. You must have a Matric certificate and at least 3 years of retail experience, including 1 year in a leadership position. This position offers an exciting opportunity to be part of a dynamic team that values growth and innovation. Join us to inspire customers and shape their shopping experience.

Qualifications

• Minimum 3 years retail experience with at least 1 year in store leadership.

Responsibilities

• Drive turnover to achieve targets.
• Control expenses.
• Manage stock losses and ensure shrinkage aligns with company standard.
• Oversee recruitment and staff development.
• Execute in-store merchandising strategies.
• Ensure customer satisfaction through effective service.

Skills

Customer Loyalty Building

Customer Service Delivery

Customer Value Management

Customer-Focused Approach

Effective Solution Presentation

Sales Process Management

Negotiation & Selling

Strategic Sales Planning

Leadership

Education

Matric certificate

Job description

A leading retail company in Queenstown is seeking a dedicated Store Manager. In this role, you will drive sales, manage stock, and lead a team to ensure customer satisfaction. You must have a Matric certificate and at least 3 years of retail experience, including 1 year in a leadership position. This position offers an exciting opportunity to be part of a dynamic team that values growth and innovation. Join us to inspire customers and shape their shopping experience.