Store Manager - Coricraft - Vaal

TFG (The Foschini Group); Wes-Kaap; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading furniture retail company in South Africa is seeking a Store Manager to oversee profitability, manage staff, and maintain excellent customer service. Ideal candidates will have 4-5 years' experience in retail, including managerial experience and strong leadership skills. The role requires a proactive approach to sales, staff training, and customer relations.

Qualifications

• 4 - 5 years’ experience in Furniture Retail environment, 3 of which must be in a Managerial/Supervisory role.
• Industrial Relations experience.

Responsibilities

• Take direct responsibility for the profitability of the store by ensuring the set targets are met.
• Ensure staff are taught correct sales procedure and have a good knowledge of the product.
• Maintain a high level of customer service.
• Assist customers and provide information.
• Ensure complaints from customers are resolved quickly.
• Inform staff of new lines and any changes to the prices.
• Manage staff rosters.
• Coordinate and conduct stock take.
• Keep and analyse records of sales figures and financial transactions.
• Implement and oversee security procedures.
• Manage staff when necessary.

Skills

Planning, organisational and time management ability

Good Leadership skills

Good communication skills

Good knowledge of Sales Techniques

Computer literate

Accuracy and attention to detail

Education

Matric

Job description

Job Description

Key Responsibility Areas

• Take direct responsibility for the profitability of the store by ensuring the set targets are met
• Ensure staff are taught correct sales procedure and have a good knowledge of the product
• Maintain a high level of customer service
• Assist customers and provide information
• Ensure complaints from customers are resolved quickly
• Inform staff of new lines and any changes to the prices
• Manage staff rosters
• Coordinate and conduct stock take
• Keep and analyse records of sales figures and financial transactions, inclusive of filing.
• Implement and oversee security procedures
• Manage staff when necessary

Experience and Qualifications

• Matric
• 4 - 5 years’ experience in Furniture Retail environment, 3 of which in a must be in a Managerial/Supervisory role
• Industrial Relations experience

Skills

• Planning, organisational and time management ability
• Good Leadership skills
• Good communication skills
• Good knowledge of Sales Techniques
• Computer literate
• Accuracy and attention to detail

Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998 (and any amendments thereto)