Store Manager - BUCO Ramsgate

The Building Company; Hibiscus Coast Local Municipality; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A prominent retail company in KwaZulu-Natal is seeking an experienced manager to oversee store profitability and operations. Responsibilities include managing costs, ensuring optimal stock levels, and enhancing customer service. The ideal candidate will have a background in retail management, strong leadership skills, and experience in financial management. This role offers a competitive salary and is vital for the store's success.

Qualifications

• Experience in managing store operations and profitability.
• Strong understanding of procurement and stock control.
• Ability to manage a team effectively.

Responsibilities

• Manage profitability and grow the store through effective cost and sales management.
• Plan and budget in conjunction with the Operations Executive.
• Oversee procurement and stock control processes.
• Address customer service issues effectively.
• Ensure compliance with legal and corporate governance regulations.

Job description

• Manage Profitability: To ensure continuity, growth, and profitability of the Store through the management of costs and the maximization of sales turnover and returns. Identifies new business opportunities, take calculated risks; and generate innovative and creative ideas for implementing new business opportunities and maximising sales
• Planning and Budgeting: Together with the Operations Executive and Regional Operations Manager, interpret the business objectives into an Operating Plan for the Store.
• Procurement, stock control and merchandising: To ensure that the inward logistics of the Store run smoothly, products are purchased in line with The Building Company procurement policies and procedures, stock levels are kept at optimal levels and stock losses are controlled.
• Maintain Stock variances: Maintenance of optimal stock levels
• Financial Management: Ensures that the Store budget is compiled in line with the agreed upon operating plans and adhered to. (Ensure that all financial processes are monitored and controlled in line with best practices and company procedures).
• Customer Service: Ensure that customer complaints are dealt with in an effective manner and resolved. Promotions, advertising, and all public relations must be co-ordinated for the store in order to enhance the Brand's market share in line with all company procedures.
• Accountable for day-to-day operations: Accountability for the day-to-day operations, administration, customer sales and service and overall management and control of the branch employees.
• Operational analysis: Analyses of operational information leading to the diagnosis of problems and/or success areas in the business. Enhancing all successes and raising and resolving all problem areas with the Operations Management Support Team.
• People Management: Inspire, motivate, guide, develop and manage, and lead employees in order to meet the store's objectives. Apply all company policies and procedures and best practice principles in order to maintain a harmonious labour environment.
• Legislative compliance and corporate governance: Ensure legal compliance with all legislation relating to the operation of the business and that appropriate action is taken in respect of all legal matters.
• To uphold and promote the company values and culture