Store Manager - Buco Nelspruit

The Building Company; Mbombela; On-site; ZAR 450,000 - 700,000; Full time

Job summary

A leading retail company in South Africa is seeking a dynamic Store Manager to drive store profitability and operational excellence. The successful candidate will oversee daily operations, manage budget processes, and lead a team while ensuring compliance with corporate governance. A knack for innovative sales strategies and exceptional customer service will be essential for this role.

Qualifications

• Experience in retail management and financial oversight.
• Strong leadership and people skills.
• Ability to analyze operational data effectively.

Responsibilities

• Oversee daily operations and financial management of the store.
• Manage procurement and stock control.
• Inspire and develop store employees to achieve objectives.

Skills

Financial Management

Customer Service

People Management

Operational Analysis

Problem Solving

Sales Strategy

Job description

Manage Profitability: Ensure the store's continuity, growth, and profitability by managing costs and maximizing sales turnover and returns. Identify new business opportunities, take calculated risks, and generate innovative ideas to implement new opportunities and maximize sales.

Planning and Budgeting: Collaborate with the Operations Executive and Regional Operations Manager to interpret business objectives into an operational plan for the store.

Procurement, Stock Control, and Merchandising: Oversee store logistics, ensure products are purchased according to procurement policies, maintain optimal stock levels, and control stock losses.

Maintain Stock Variances: Keep stock levels optimal and monitor variances.

Financial Management: Prepare and adhere to the store budget in line with operational plans, and monitor financial processes according to best practices and company procedures.

Customer Service: Address customer complaints effectively, coordinate promotions, advertising, and PR to enhance the brand's market share following company procedures.

Accountability for Day-to-Day Operations: Oversee daily operations, administration, sales, customer service, and overall management of store employees.

Operational Analysis: Analyze operational data to identify problems and success areas, and work with the management support team to resolve issues and enhance successes.

People Management: Inspire, motivate, guide, develop, and lead employees to meet store objectives, applying company policies and fostering a harmonious work environment.

Legislative Compliance and Corporate Governance: Ensure compliance with all relevant legislation and legal matters related to the business operations.

Company Values and Culture: Uphold and promote the company's values and culture.