Store Manager (45Hr) - Totalsports - Alexandra- Gauteng

Tfg Limited; Gauteng; On-site; ZAR 200 000 - 350 000; Full time

Job summary

A leading retail company in Gauteng is looking for a Store Manager to drive sales and manage a team. You will control expenses, manage stock losses, and ensure customer satisfaction. A Matric certificate and at least 3 years of retail experience, including 1 year in a leadership role, are required. The position offers the chance to develop a strong retail leadership career.

Qualifications

• Minimum 3 years retail experience.
• At least 1 year of store leadership experience.

Responsibilities

• Driving turnover to ensure achievement of targets.
• Controlling expenses.
• Managing stock losses.
• People management including recruitment and development.
• Executing in-store merchandising strategy.
• Ensuring customer satisfaction.

Skills

Builds Customer Loyalty

Customer Service Delivery

Customer Value Management

Negotiation & Selling Policy & procedures

Leadership Behaviors

Action Oriented

Education

Matric certificate

Job description

Location

Gauteng, South Africa

Responsibilities

• Driving turnover to ensure the achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the Company standard
• People management, including recruitment, development of staff, employee relations, performance management
• Executing in-store merchandising strategy and standards
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Qualifications & Experience

A Matric certificate

Minimum 3 years retail experience with a minimum of 1 year store leadership experience

Skills

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Negotiation & Selling Policy & procedures
• Strategic Sales Planning
• Leadership Behaviors
• Action Oriented — readily takes on new challenges and opportunities with a sense of urgency and eagerness
• Builds Networks — establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus — understands, anticipates, and meets the needs and expectations of customers
• Directs work — effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement — inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability — takes accountability and ensures others are held to