Store Manager (45hr) - Total Sports - Kwa Mhlanga Crossings

TFG (The Foschini Group); Durban; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading retail group in Durban is seeking a Store Manager to oversee sales targets, budget management, and team leadership. The role involves driving performance through KPIs and ensuring operational excellence. The ideal candidate must have at least 3 years of experience in store management and a proven track record in sales. This position offers opportunities for growth in a dynamic retail environment.

Qualifications

• Must have 3 years of Store Management experience.
• Must have experience in driving sales to increase store profit.

Responsibilities

• Drive performance through store KPI’s.
• Manage team schedules effectively.
• Training and development of store staff.
• Controlling expenses and managing inventory.

Skills

Adaptability to different customers and situations

Leadership skills

Organizational skills

Attention to detail

Strong verbal communication

Ability to work collaboratively

Flexibility in a fast-paced environment

Education

Grade 12 qualification

Relevant tertiary qualification

Job description

Job Description

The Store Manager is responsible for setting sales targets, developing strategies, and monitoring performance to ensure continuous improvement. They manage the store's budget, oversee inventory, and ensure compliance with company policies. Additionally, they lead and develop the store team to foster a positive work environment.

Key Responsibilities

• Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. Etc.).
• Managing stock losses to ensure shrinkage is in line with the Company standard.
• Driving turnover to ensure achievement of targets.
• Ensures the team executes operational excellence through a customer-centric mind set.
• Generating high levels of motivation and commitment within the store.
• Ensure store staff implement merchandising strategy and standards.
• Managing team schedule effectively.
• Staff training and development.
• People management, including recruitment, employee relations, performance management.
• Controlling expenses.
• Allocate time effectively; handle multiple tasks and completing priorities.
• Manage risk within the store.

Qualifications & Experience

• A Grade 12 qualification.
• A relevant tertiary qualification would be advantageous.
• Must have 3 years Store Management experience.
• Must have experience in driving sales to increase store profit.

Skills

• Ability to adapt to different customers and situations.
• A high sense of urgency with demonstrated ability to work independently.
• Outstanding leadership, interpersonal and communication skills.
• Strong organizational, administration and planning skills.
• A high level of attention to detail.
• Figure and admin orientated.
• Strong verbal communication and interpersonal skills.
• Ability to work collaboratively with a diverse team to achieve common goals.
• Flexibility to adapt to a dynamic and fast-paced retail environment.

Behaviours

• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships.
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers.
• Develops Talent - identifies, nurtures, and supports the growth of individuals within the organisation.
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes.
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation.

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

About Us

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?

About The Team

At Totalsports we’re all about PERFORMANCE, we INSPIRE, we’re AUTHENTIC, we’re MOTIVATING, we INNOVATE, and we are REAL. We are looking for a team player who embodies a passion for sports and keeping fit and healthy, as well as an individual who develops, inspires, motivates and drives a high-performance.

We’re the #HomeofSport, join our commitment to inspire & unlock potential by making sport & fitness accessible to everyone.