Store Manager (45hr) - Relay Jeans - Promenade Mall - Nelspruit

TFG (The Foschini Group); Durban; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading retail group is seeking a Store Manager I to oversee operations in Durban. The successful candidate will drive sales, manage inventory, and develop the store team. Applicants should have a Grade 12 qualification and 2-3 years of store management experience, with a passion for delivering outstanding customer service in a fast-paced environment.

Qualifications

• 2-3 years of Store Management experience required.
• Experience in driving sales to increase store profit.

Responsibilities

• Set sales targets and develop strategies for improvement.
• Manage the store's budget and inventory.
• Lead and develop the store team.

Skills

Leadership

Interpersonal skills

Communication skills

Organizational skills

Attention to detail

Adaptability

Sales driving

Education

Grade 12 qualification

Relevant tertiary qualification

Job description

Job Description

The Store Manager I is responsible for setting sales targets, developing strategies, and monitoring performance to ensure continuous improvement. They manage the store's budget, oversee inventory, and ensure compliance with company policies. Additionally, they lead and develop the store team to foster a positive work environment.

Key Responsibilities

• Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. Etc.).
• Managing stock losses to ensure shrinkage is in line with the Company standard
• Driving turnover to ensure achievement of targets
• Ensures the team executes operational excellence through a customer-centric mind set.
• Generating high levels of motivation and commitment within the store.
• Ensure store staff implement merchandising strategy and standards
• Managing team schedule effectively
• Staff training and development
• People management, including recruitment, employee relations, performance management
• Controlling expenses
• Allocate time effectively; handle multiple tasks and completing priorities.
• Manage risk within the store

Qualifications & Experience

• A Grade 12 qualification.
• A relevant tertiary qualification would be advantageous.
• Must have 2-3 years Store Management experience.
• Must have experience in driving sales to increase store profit.

Skills

• Ability to adapt to different customers and situations.
• A high sense of urgency with demonstrated ability to work independently.
• Outstanding leadership, interpersonal and communication skills.
• Strong organizational, administration and planning skills.
• The ability to take initiative.
• A high level of attention to detail.
• Figure and admin orientated.
• Strong verbal communication and interpersonal skills, with the ability to articulate the unique value of G-Star's premium apparel.
• A passion for denim and an understanding of its potential beyond conventional fashion.
• Ability to work collaboratively with a diverse team to achieve common goals.
• Flexibility to adapt to a dynamic and fast-paced retail environment.

Behaviours

• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships.
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers.
• Develops Talent - identifies, nurtures, and supports the growth of individuals within the organisation.
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes.
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation.

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.