Store Manager (45Hr) - Beauty Box - Mall Of The South

Tfg Limited; Johannesburg; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading beauty retail company in Johannesburg is seeking a passionate Store Manager to lead the launch of a new cosmetics store. The role requires a dynamic individual with 3-4 years of retail experience and a proven ability to drive sales and enhance customer engagement. Join us in shaping an unforgettable customer experience in a destination for beauty lovers.

Qualifications

• 3-4 years retail experience.
• 1-2 years experience in fashion and beauty retail preferred.
• Strong analytical and planning skills.

Responsibilities

• Lead store to exceed performance targets.
• Inspire team to deliver exceptional customer journeys.
• Oversee daily operations ensuring compliance with standards.

Skills

Retail experience

Customer engagement

Leadership

Communication

Analytical skills

Job description

Store Manager (45hr) - Beauty Box - Mall of the SouthGauteng, South AfricaTrendingJob DescriptionAre you ready to lead the launch of a bold new cosmetics store that's set to redefine beauty standards?

We're opening the doors to a new store and looking for a dynamic, passionate, and visionaryteam to shape the customer experience and build a store that reflects our bold vision.This is more than just a store — it's a destination for beauty lovers, trendsetters, and makeup mavens.We are looking for a passionate, experienced and people focusedStore Manager who will be at the forefront of a beauty revolution.

Responsibilities

• Lead the store to exceed performance targets across sales, client acquisition, loyalty engagement, and visual merchandising — setting a new benchmark in beauty retail.
• Inspire your team to deliver a luxurious, inclusive, and unforgettable customer journey that reflects our bold and boundary-breaking beauty philosophy.
• Recruit, train, and empower a passionate team of beauty experts who embody creativity, confidence, and authenticity.
• Foster a culture of innovation, collaboration, and high performance.
• Oversee daily operations with precision—from scheduling and expense control to ensuring full compliance with brand and company standards.
• Ensure the store is a visual masterpiece, with flawless merchandising and presentation that captures attention and celebrates individuality.
• Maintain stock integrity, optimize inventory levels, and implement proactive loss prevention strategies to support seamless operations.
• Leverage insights and analytics to drive sales, enhance team performance, and identify opportunities for growth and innovation.
• Manage all aspects of people leadership—including performance management, employee relations, and team engagement—with empathy and excellence.
• Maintain exceptional execution across all responsibilities, ensuring the store operates at the highest level of professionalism and impact.
• Build lasting relationships with customers through expert product knowledge, personalized service, and a deep understanding of diverse beauty needs.
• Proactively manage store risks to ensure a safe, secure, and compliant environment for both customers and team members.
• Collaborate with marketing to create engaging in-store content (e.g., tutorials, product highlights, team spotlights) that amplifies the brand's voice across social platforms and builds a loyal beauty community.

Requirements

• 3-4 years retail experience
• 1-2 years proven experience in fashion and beauty retail (advantageous)
• Demonstrated success in driving sales and managing client transactions
• Inspirational leadership style with a focus on coaching and team development
• Deep appreciation for beauty and exceptional customer engagement
• Excellent communication, negotiation, and organizational skills
• Strong administrative, planning, and analytical skills
• Connects with customers and team members in a genuine, trend-savvy way—handling challenges with grace, clarity, always focused on creating positive, stylish solutions
• Flexibility to work retail hours, including weekends and holidays
• Behaviours: Customer Focus – understands, anticipates, and meets the needs and expectations of customers
• Strategic Mindset – thinks and plans strategically, focusing on the long-term goals and objectives of the organization
• Financial Acumen – understands and applies financial concepts and principles to make informed financial decisions
• Action Oriented – readily takes on new challenges and opportunities with a sense of urgency and eagerness
• Build Effective Teams – forms, develops, and leads a group of individuals toward the achievement of a common team objective
• Plans and Aligns – develops plans and prioritises initiatives that align to the organizational goals and objectives

Behaviours

Customer Focus - understands, anticipates, and meets the needs and expectations of customersStrategic Mindset - thinks and plans strategically, focusing on the long-term goals and objectives of the organisationFinancial Acumen - understands and applies financial concepts and principles to make informed financial decisionsAction Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagernessBuild Effective Teams - forms, develops, and leads a group of individuals toward the achievement of a common team objectivePlans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives